Question

WiFi Adapter connecting to hotspot but not wireless router?

By jakebaker2012 ·
Hi everyone,

I recently purchased a PC (I can name specs if needs be) which didn’t come with a dedicated WiFi card, so the seller provided a USB WiFi Dongle.

The name of the dongle is Realtek RTL8188FTC Wireless LAN 802.11n USB 2.0 Network Adapter.

To address a few things beforehand, yes it is plugged into a USB 2.0 and not a 3.0 port. It works without fault on my mobile hotspot but won’t connect with internet access to my home router, which works with many other household devices. I have tried messing around with power settings in Properties - Configure but still no luck.

I am running an Up To Date Windows 10 Professional, and could be missing drivers, I’m not sure.

I would be endlessly grateful if someone could help me, so thank you in advance.
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All Answers

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So when you go into Wireless networks does it see the Modem?

by HAL 9000 Moderator In reply to WiFi Adapter connecting t ...

That is where you need to start and then run the Network Setup Wizard and connect to the Modem. That means entering the Passphrase or whatever into the computer and telling it to Autoconnect to that Wireless Connection.

Of course if the Modem isn't seen in the Available Networks you need to look at the Modem and restart it or better still unplug it and leave it unplugged for at least 15 seconds and then plug it back in and then look again.

If the USB Dongle is working on one connection the drivers are OK you just need to set it to the Connection you want it to work with.

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