Question

Win 10 64 bit System Restarts Randomly

By tomsal ·
Hello. This problem has me scratching my head. It only started a few days ago (first time it happens was 5/23). I've tested my memory, I've monitored CPU and GPU temps (they are within accepted norms...CPU hits around 48-50 C and GPU around 62-65 C when restart happens) ,.... This is on a personal system this time not a work system. The computer just restarts -- there is no warning it just restarts. I've done "experiments" throughout the day and I've found its fine if you do anything except try to play a game. Not tied to any specific title -- just any game. After only 10 minutes the reboot happens. Conversely though you could watch YouTube, Netflix or web browse for hours and nothing happens. Looking at event logs has proved unhelpful. It tells you that power shutdown un-expectantly...there is an event IDi 10016 that keeps re-curing that I've dealt with in the past (it never caused a reboot though) but even so time wise the 10016 event is an hour before the kernel-power event (when it restarts). Could it be possible its a PSU issue where the supply is working ineffectively so it can power the system with little load but not handle when its under load (as when the GPU is being taxed in a game)?
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Same Problem Solved

by Heji Roman In reply to Win 10 64 bit System Rest ...

Please make sure that you are using the latest edition. Here are some steps to solve this problem:
1) Use the CCleaner
2) Clean all the Junk Files
3) Please make sure uninstall that software which are causing huge CPU usage.
I was also facing this issue but i have recently downloaded Windows 10 Lite from the best source i have found: http://www.getintoapc.com/windows-10-lite and the problem was fixed. Also you can download the Windows 10 Pro March Build from one of the best software blog i have found recently is http://softvela.com/microsoft-windows-10-professional-32-64-bit-iso-full-download for fast performance

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That wasn't it...

by tomsal In reply to Same Problem Solved

I don't know who marked my post as resolved but those steps suggestion were tried before I ever posted to TR -- didnt work. I assume it was resolved because I haven't updated though.

I did find my culprit and it appears to be hardware.. AIO more or less died. In test after test.... the results are like clockwork. The moment the CPU gets sustained load (which games are) BOOM! Cuts off juice due to the mobo thermal protection (or whatever name them have for it). I'll admit this surprised me as originally I did NOT think it was over heating and the diagnostic tools I used were misleading. But its the only thing that makes sense because all other hardware components work fine and test fine. There's no software solution that works (including , as I said the ideas posted here) .. Run the computer in menial tasks like web browsing its fine....writing a paper in Word -- no problem. Well those tasks don't tax the CPU for nothing. Anyway effort is appreciated -- I ordered a new machine because I was on the fence for an upgrade anyway. I'll eventually upgrade THIS machine with the heat problem too....new AIO, new CPU and (maybe) new mobo as well (might go ryzen for economy) and then the computer will be gifted to one of my nephews most likely.

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Try a diagnostic start - and no!

by jibecece In reply to Win 10 64 bit System Rest ...

If you are not sure whether you are getting crashes or some other reason for the reboot, you could try a diagnostic start, F8 at cold boot (or the Win10 equivalent thereof) and select the start option that disables automatic restarts. If the machine crashes, you'll get a blue or black screen of death (BSOD) and it will stop. The error code, if any, will give a clue to what happened. Automatic restarts will resume at the next reboot.
If you don't have an updated copy of windows 10, you may find it out here: http://www.softolite.com/windows-10-lite/
or if you're using a low specs system, then try this one:
http://www.softolite.com/windows-7-lite/
As to Automated driver checkers, along with many others, I believe they are more trouble than they are worth. Get a list of the components in your system (Belarc or speccy, device manager, etc) and manually check on the manufactures' websites. More onerous that the automated systems, but a lot less dangerous.

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Try a diagnostic start - and no!

by jibecece In reply to Win 10 64 bit System Rest ...

If you are not sure whether you are getting crashes or some other reason for the reboot, you could try a diagnostic start, F8 at cold boot (or the Win10 equivalent thereof) and select the start option that disables automatic restarts. If the machine crashes, you'll get a blue or black screen of death (BSOD) and it will stop. The error code, if any, will give a clue to what happened. Automatic restarts will resume at the next reboot.

As to Automated driver checkers, along with many others, I believe they are more trouble than they are worth. Get a list of the components in your system (Belarc or speccy, device manager, etc) and manually check on the manufactures' websites. More onerous that the automated systems, but a lot less dangerous.
if you don't have the official copy of windows 10 64 bit, you may find it here:
www.softolite.com/windows-10-lite/
Or if you're using a low specs system, then try this one:
www.softolite.com/windows-7-lite/
Best wishes for a goo holiday season!
Cheers!

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