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Win 2000 Pro and CD-ROM

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A customer has just upgraded from 95 to 2000 and the CD-ROM stopped working. I replaced the old one with a new 52x Diamond Data and iinstalled a couple of programs from CD and all seemed fine. Next time the computer was turned on the CD-ROM won't read data disks. Suggestions so far have been to turn DMA on/off and make it a master/slave. It is a single drive on secondary IDE channel. Any suggestions please?

9 replies

by saihib

I agree with making the CD a primary slave. I'v had trouble before with CDs set as secondary master and changing the configuration around has always solved the problem.

by curacao_dejavu

I would leave it as a master on it's own ide cable.

Does that mean it can play audio cd's, but can not read data. It could be the quality of the cd's also.
Have a both a cd cleaner and a cdrom cleaner at hand.

Make sure the cdrom is on the w2k compatible list.
www.microsoft.com\hcl

Leopold

by awimsatt

With the CD drive being the only drive on the secondary IDE channel, you should have it set to Cable Select (CS). If that doesn't work, then make the Main drive a Primary and the CD ROM the Slave to that drive on the primary IDE channel, and if there is a second HDD already attached to the primary IDE channel, you should move the second drive to the secondary IDE channel and set it to Cable Select. If neither of these work... Upgrade the machine to Win 98 ;) hehe

Adam

by dmiles

Check the cable connection to the motherboard,and to the cd-rom,if the connector is seated corrcetly,then I would try a new cable.

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