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When Windows 2000 Pro shuts down it fails at the "Saving your settings..." display. Windows settings are not saved and the system shut down stops here. The display is still active and so is the mouse, but the keyboard is not. The system must be reset manually.
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by simon.read
You didn't state whether the PC was connected to a network, using roaming profiles? I would check the setup of your profiles on the server. Maybe you want to try logging on another machine and see if that does the same thing. If not then it must be that machine at fault - try a repair on you OS installation.
If the machine is stand-alone then again I would try a repair on the OS. Failing that backup and re-install the OS completely.
Hope this is of some help to you.
by trexler
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