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Win 2k IE 5 Crashes on Launch

By bdauria ·
I have a user with a Dell laptop running win 2k sp2. Everytime she launches Internet Explorer she crashes to a blue screen. I tried upgrading explorer to 5.5 it didn't help. She can see everything on the network and netscape works with no problem. Is there a way to repair IE without reinstalling the whole system? That was Dell's solution to the problem.

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Win 2k IE 5 Crashes on Launch

by grandhighdruid In reply to Win 2k IE 5 Crashes on La ...

I would try two things:the first would be to run scandisk AND defrag. Believe it or not sometimes these actually do help. The other is to check for viruses. A lot of viruses today seem to be written for Microsoft products, so I'm always leaning thatway with their products (plus I'm anti-virus happy). But, better safe than sorry!

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Win 2k IE 5 Crashes on Launch

by bdauria In reply to Win 2k IE 5 Crashes on La ...

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Win 2k IE 5 Crashes on Launch

by oaguilar In reply to Win 2k IE 5 Crashes on La ...

If you want to repair IE, follow these simple steps...
1. Open the control panel and open add/remove programs.
2. Locate IE (in your case IE 5.5 and internet tools)
3. Select it and click the add/remove button.
4. This next screen will give you options, one of which is the repair option. Click the radio button and click OK.
5. The repair process will begin.

Good luck.

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Win 2k IE 5 Crashes on Launch

by bdauria In reply to Win 2k IE 5 Crashes on La ...

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Win 2k IE 5 Crashes on Launch

by Espet In reply to Win 2k IE 5 Crashes on La ...

I just had this problem on a home computer. Since the repair option more often then not does not work I would upgrade to the new IE 6 that you can find on the Microsoft site. This seemed to fix the exact problem on my machine. Good luck.

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Win 2k IE 5 Crashes on Launch

by bdauria In reply to Win 2k IE 5 Crashes on La ...

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Win 2k IE 5 Crashes on Launch

by bdauria In reply to Win 2k IE 5 Crashes on La ...

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