We have a Windows 2000 machine with an annoying problem:
one of our computers will randomly go “blank”; as if monitor shuts off (like a powersave mode), have tried multiple monitors, this occurs even after just booting, so overheating is not an issue.
although after booting it will almost always happen if internet explorer is launched.
Have tried multiple virus and adware scans, have used the smitfraud fix, since we found the pest cap trojan and still problem.
graphics card is an onboard chip, system is dell optiplex g270 P-IV w/256MB RAM, 80GB HDD, and is used primarily as a workstation.
Anyone have any ideas?
I will gladly give any other information you may need to help me diagnose this problem.
I am planning on doing the following:
-trying a separate graphics card
-using a separate HDD to test system integrity
(as I prefer not to reformat existing HDD due
due to user’s critical info strewn about on
the HDD, I know, poor prctice, but it’s the
boss’ computer)
-last resort reformat HDD
Is there any way to tell if the MOBO or CPU are the problem? or even the onboard GPU??
TIA
