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WIN 2K SERVER PRINT CUE CLEAR

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3 replies

by jfrenelle

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WHY WOULD THE PRINT CUE NOT CLEAR AFTER THE PRINT JOB IS COMPLETE

3 replies

by adminrumson

On the properties of the printer, go to the advanaced tab and make sure the "keep printed documents" is NOT checked. This would cause the printed documents to stay in the cue after they print.

by jfrenelle

Thank You for your attempt to assist.

We had already tried, the suggestions from the user guide, and found ourselves to be in compliance with the suggested settings. The cue still has to be manually purged from the workstations. Completion of the task does not cause the cue to clear.

by jfrenelle

Thanks for the attempt to help.
The settings for the printer on the print server are by the book.

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