It properly belongs in "Technical Q&A," not in "Discussions." Please re-post there.
Not only will you be more likely to attract the attention of those seeking to provide answers, but you will also make it easier for those seeking discussions to find such.
You will also need to be specific re. the OS; i.e., if you are using XP Home Edition or XP Professional Thank you.
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
win 98 and xp