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  • December 10, 2001 at 9:34 pm #2131192

    Win 98 shutdown problem

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    by techadmin · about 20 years, 5 months ago

    I have win 98 se original version. Every time I shutdown the computer it gives the following massege :
    An exception 0E has occured at 0028:c000d1d in VxD VMM(01) + 0000A1D. This was called from 0028:c02AZA47 in VxD VWIN32(05) + 0000156f. It may bepossible to continue normally.

    * Press any key to attempt to continue
    * Press CTRL+ALT+DEL to restart your computer. You will lose any unsaved informartion in all applications

    Press any key to continue.
    Even if I select proper shutdown option it doesn’t get complete.

    What might be the problem. ???

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    • December 10, 2001 at 10:04 pm #3567520

      Win 98 shutdown problem

      by dklippert · about 20 years, 5 months ago

      In reply to Win 98 shutdown problem

      Here are three articles that address your problem. Type the Q number in the ?For solutions containing…?box at support.microsoft.com.

      Windows 98 Second Edition Shutdown Supplement

      Q239887

      How to Troubleshoot Windows 98 Shutdown ProblemsQ202633

      Problems Shutting Down Windows 98 Second Edition

      Q238096

    • December 11, 2001 at 2:07 am #3567416

      Win 98 shutdown problem

      by volovoy · about 20 years, 5 months ago

      In reply to Win 98 shutdown problem

      You can create two shortcuts and use them to shutdown Windows 98 SE.
      First command line:
      start rundll user.exe,exitwindows
      For second shortcut ( case sensitive)
      rundll32.exe shell32.dll,SHExitWindowsEx 5
      About second shortcut read MS article Q234216

      Good luck
      Alex

    • December 13, 2001 at 5:50 pm #3548756

      Win 98 shutdown problem

      by ccsbz · about 20 years, 5 months ago

      In reply to Win 98 shutdown problem

      if you have a NIC? disable and reboot.
      if work fine install win95 drivers.
      if this does not work disable each device.
      vga, sound, modem and sometimes printer driver. this my sound hard but i have seen then. get the latest or oldest drivers they work.

    • December 14, 2001 at 5:48 am #3568811

      Win 98 shutdown problem

      by vh_s · about 20 years, 5 months ago

      In reply to Win 98 shutdown problem

      Windows SE has a lot of version. I think yours are the first version. Check on your Windows directory whether it contains file (something like) FIX.EXE (or .COM).

      Try to get the final version instead as the first version is quite unstable.

      vh_s

    • March 11, 2002 at 2:55 pm #3651464

      Win 98 shutdown problem

      by techadmin · about 20 years, 2 months ago

      In reply to Win 98 shutdown problem

      This question was auto closed due to inactivity

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