Win. Antivirus Pro attack.

By pbelke ·
Acquired malware which took over pc in a matter of minutes. Could not open browser, Add/Remove programs. Could not open cmd.exe or regedit.exe. All applications prompt for program to use to open.

Placed HDD as slave in another machine and cleaned malware. Re-installed as master...no luck. Same issue.

Attempted "upgrade", but receive error that Cab files and .dll's cannot be found on disk. Re-installed drive as slave and copied I386 folder to root of drive. Then after receiving error, I pointed install to folder on drive...still same error, "could not locate *.dll or *.cab. Now that installation has started, I cannot get past the installion screen.

I am guessing here, that "Recovery Console" may be my only answer, but am unfamiliar w/ this application and what files may be missing or corrupt on the HDD. Forgive me, for I am a HARDWARE technician and no not what I do! Thanx

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What did you try and clean it with

by Jacky Howe In reply to Win. Antivirus Pro attack ...

You could remove the Drive and add the Drive as a Slave to another System or a USB enclosure and then run MalwareBytes.

Download Malwarebytes Anti-Malware, install it and update it.

<a href="http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe" target="_blank"><u>Malwarebytes</u></a>

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
<a href="http://malwarebytes.gt500.org/mbam-rules.exe" target="_blank"><u>mbam-rules</u></a>

I would keep scanning with it until it is clean by closing out and rebooting and running it again.

Download Spybot - Search & Destroy and install it. Update it and run it.

<a href="http://www.safer-networking.org/en/download/index.html " target="_blank"><u>Spybot</u></a>

Also run this Rootkit Revealer GMer


Just to be on the safe side when you finish do an online scan with Bitdefender or Google for an online scanner.


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OS is probably damaged and gone now

by mydesktopworks In reply to Win. Antivirus Pro attack ...

If it were me, I would (assuming you no longer care about the user data on the drive) boot to the OS install disk and do a complete format by deleting and recreating the partition.

Do not do this if you are still trying to recover data though.

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