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Win NT 4.0, unlocking screen saver

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Win NT 4.0 SP6a, network enviroment, logged in to NT 4.0 Servers.
I have a user who occasionally has a problem with the screen saver unlock. When she tries to unlock the screen she does not have the DOMAIN line and the system will not unlock. Administrator accounts cannot unlock system either. She has to reset the system. She is using the 3d pipes that came with NT.

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by nivek r.

I would recommend not using a screen saver password if a user is having trouble remembering his/her password. Instead, the user can lock his/her workstation by hitting "CTRL + ALT + DEL", and clicking "Lock Workstation". This will always give the user an opportunity to log back on using his/her NT logon password, and will always give an admin the opportunity to unlock the workstation using domain admin priviledges. Using a screen saver password, the domain admin doesn't get that chance, and theuser has to remember an additional password.

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