win xp clean install and comp freeze up

Hi,

Usually software comes with an "uninstall option". This is often found off the start menu in the applications section off the all programs menu.

If you can see one, then you can run it and it should remove the software for you. If you wantto re-install, then its usually a case of simply inserting the appropriate CD.

Sometime you may need to use the windows explorer to browse the files on the CD and look for a setup.exe which you doubleclick.

As far as re-installing WindowsXP, its possible if you have the CD. The installation is fairly straightforward although you will need to be confident enough to know you've backed up everything you need and able to erase the disk, reformat and start again with a fresh install.

That will give you the best chance of solving your lockup problems if they aren't hardware related problems.

You could also try "upgrading WindowsXP" to WindowsXP. Sound silly doesn't it, but it may help with your problem and is reasonably safe.

To do that you simply need to insert the XP CD when the system is booted. Follow the prompts but make sure you select the "Upgrade" which is default and "reccomended".

Good luck with it. There are zillions of reasons for your lockups but for us to be able to help without suggesting a re-install, we need some more information about what you're doing when it happens at least.

Cheers,
Tim.