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Win XP crash on sending email+attachment

By john ·
Win XP. When sending an email with outlook express, sometimes with a large attachment the computer completely crashes, screen goes blank and reboots automatically with a warm boot process.

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by w2ktechman In reply to Win XP crash on sending e ...

Try installing or re-installing the service pack. If that does not work, disable the auto reboot after a dump. Then see what the blue screen error is. After it gives the memory address of the error it will usually list a file or service which crashed the system. Re-install the file, update the driver, or uninstall and re-install the service.

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