Join or sign in Register for your free TechRepublic membership or if you are already a member, sign in using your preferred method below. Use Your Email Use FacebookUse Linkedin

Win XP Pro freezing problem – Hardware r

Locked

System configuration:
ECS P4VXASD2+ motherboard / Pentium IV 1.7 Gb / 256 MB DDR memory / Kaser S305-32A VGA card / 30 Gb HDD / CD-ROM Drive / CD burner / 300 W power supply / Win XP Pro.

A friend of my have just built this computer. when building it, he accidentally ground the motherboard with the case -> burn the motherboard (with CPU and memory installed on it). He replaced the motherboard and the system boot up fine. However, after install Win XP Pro in, the machine keep freezing after boot up about 10, 15 minutes. Other than that, the system work fine.
The average temperature of the mainboard: 102 F degree and on the CPU: 129 F degree. I don’t think that the temperatures is too high, is it?
What else can be wrong with this system?

Thanks in advantage,

Topic

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

After installing WinXP did you update your drivers?

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Yes, I installed the drivers from CD come with the motherboard + VGA card and run Windows update, updated all the drivers.
Thanks,

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Most freezes at boot up could be narrowed down to hardware drivers that need to be updated,check the Video card see manufacturers web site for updated drivers to card to support Windows XP or Win 2K

Check the Memory to make sure they are seated in slots properly

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

All the drivers is updated. Thanks,

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

1) Although the CPU and memory was on the other motherboard when that board is burn, since the system boot up fine and run fine (accept the freezing problem), I assume the CPU or memory aren’t damaged.
2) The VGA card was also on the board when theboard is burned. Since it is still working, I assume that it isn’t damaged.
3) When first install Windows XP, the graphic is poor. I tried update the VGA card drive, but that didn’t help. I end up going around the problem by disable hardware acceleration (in Display Properties).

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

I had faced such problem recently on an XP Home. You can use the ‘msconfig.exe’ utility to try and fine the bottleneck.
Heres how to use it : http://netsquirrel.com/msconfig/
Hope this helps.

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

There are only 3 program run as start up: Hotmail Messenger, Hardware sensor monitor, and MS Office. I don’t think that any of these program create the freezing problem.

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

There are only 3 program run as start up: Hotmail Messenger, Hardware sensor monitor, and MS Office. I don’t think that any of these program create the freezing problem.Thanks,

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

4) I notice that the system seem to freeze sooner when I open many programs. It runs for about 10, 15 mins when I open 5 programs and runs for 30, 45 mins when I only typing in MS Word.

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Point value changed by question poster.

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

I think that the CPU and/or RAM was damaged when the old motherboard burned up.

If any of the power supplies sent an overvaoltage to either device, they would be damaged, and operate just as you describe.

Remember, without an operating system,or program running both the CPU and RAM basically just idle along.

If I had to choose, my primary suspect would be the CPU, as it has the lowest voltages on the motherboard ‘normally’ applied to it.

Chas

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Poster rated this answer

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

You could try adding another fan to your system. I also ran into a similar problem and added another system fan to cool the inside of the case and the problem went away. Also check the power coming out of the power supply. I teach pc troubleshooting and one of the main causes of infrequest freezez and lockups it irregular power coming from the power supply even though it may be new. I would also replace the ram chip for a known good one to see if the problem goes away. I doubt very much ifit is the cpu due the to the fact the I have many years dealing with the cpu and it either works well or it does’nt work at all. On the other hand memory has always caused me the most trouble.

Good luck
rvj – pc tech instructor

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

I thought the same, but it turn out that the memory is fine. Thanks thou.

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Have you ran instant updater and obtained the latest patches and drivers for win xp.
It seems that you’ve never really gotten through a successful install of XP yet. I would have never gotten past the fact that the only way the display will work isby disabling hardware acceleration. The video card you mentioned should have no problems with this setting. What is causing this? Plus when you say the video isn’t showing correctly what does that mean, incorrect colors or what? If the video driver isn’t installed correctly or something like that it can hose up the system. Here is a link to the Kaser site and you SIS video driver.

http://www.kasercorp.com/s305drv.cfm

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Poster rated this answer

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Your problem may still be related to memory. Try lowering the memory clock frequency. Quality of memory manufacture and test varies greatly and is usually reflected in the price. If the memory in question is “iffy” the problem will be be worse at higher speeds.

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Poster rated this answer

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

IS the 129F degrees after the 10 to 15 minutes b4 the system freezes? If it is before that time window, then temperature from your CPU,before it freezes after those 15 min is to high. May want to get an extra cpu fan, or upgrade your heat sink.

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Poster rated this answer

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

Sorry that I didn’t update this question earlier. I solved the problem about 10 days ago. It turn out to be some kind of incompatibility between the Kaser S305-32A VGA card and the ECS K4VXASD2+ motherboard. The problem presisted when I replaced thememory and changed the Kaser S305-32A VGA with a new one (exchange the VGA card at the store). However, I swap the VGA card with the one on my computer (a quite old one)and now both work fine.
Thanks for all your help.

Win XP Pro freezing problem – Hardware r

In reply to Win XP Pro freezing problem – Hardware r

This question was closed by the author

[Author]

Replies