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Win XP Pro

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7 replies

by wshephard

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When i put a disk in my dvd/cd drive the machine
crashes and starts a memory dump.

Any help please!!

7 replies

by older mycroft

The error message would help us to diagnose your problem.

What does the blue screen actually say?

by wshephard

It says the maching is shutting down to prevent futher damage. Then starts a mamory dump wirh a
series of numbers.

by dumphrey

there should be a number like,
0x0000000A
This is what we need.

by wshephard

I have 2 drives on the secondary IDE .
The numbers are :0x0000008e (0xc000005,0x806d2753,0xf2866ae8,0x00000000)
and sometimes;
0x0000008e (0xc000005,0x806d2753,0xf30f1ab0,0x00000000)

by smallbiz-techwiz

I would guess that either the disk has a virus, or the drive has a hardware problem that's shorting something out. Can you just swap out the drive with one from another PC? How about the same disk in another PC?

by etiservices

Same type problem when viewing picture files on DVD. When CD/DVD is removed from drive blue error page pops up and system freezes.
Error Code as follows:
*** STOP: 0X0000007E (0X0000005, 0X806D2753, 0XF78FEC28,0XF78FE924)
Memory dump etc., etc.,
Any ideas on fix? Running Win XP Media Edition on Dell Inspiron 6000.

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