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Win2k add/remove programs error

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2 replies

by silverb

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A client of mine gets the following error when trying to use add/remove programs.
Error:
"Object doesn't support this property or method rez://appwiz.cpl/default.hta
Line 75"

I have tried following all the instructions given in the Microsoft article No Q266668, (apart from the final suggestion which is re-install OS). Nothing worked though. This is the second time this problem has occured within a month. I fixed it the first time by re-installing Windows, and guess that is what will have to be done again. However, I would like to get to the bottom of what might be causing it. It has been suggested that McAfee QuickClean could be the culprit. I have removed that just in case.

I would be greatful for any ideas concerning this. i.e. What I can do to fix it, and what might be causing it to happen. The machine was originally upgraded from Win98SE.

A chap called 'Ashton' had the same problem but I'm not sure whether he found a 'fix' or not.

Thanks

2 replies

by dmiles

The problem can be caused by a virus that has made changes to the registry

HTA is a file extension used by viruses to make changes to Registry

Update the virus definition files,then scan the system for viruses

Now follow instructions of Microsoft article Q266668

by silverb

Thanks for trying soulrider, but don't think it's a virus. AVG virus checker was up-to-date and scanning on a daily basis. Of the registry settings mentioned in the Q266668, I found that only the following seemed to be missing

[HKEY_CLASSES_ROOT\CLSID\{352EC2B7-8B9A-11D1-B8AE-006008059382}\InProcServer32]
"C:\Program Files\Common Files\System\ado\msado15.dll"

I replaced it, but it didn't seem to make any difference.

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