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Win2K restarts at bootup!

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by lgillean

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Fresh install of win 2000, restarts at the "windows is starting up" box. If it gets to the "windows is loading your personal profiles" box it's fine, but sometimes it will get stuck in a loop and never load. We have tried doing a windows repair, changing memory, and have all the updated drivers. We will, as a last resort, reload windows, but do not want to, due to customers software. Do you think this could be a video problem?

Lyn

4 replies

by freeklj

Hello Lyn;
Did you try F8/safe mode?
Any blue screen? And what error, when your client is up and running, did you check the event log and any errors there.
With the ample description it looks like a driver issue; make sure the drivers are W2k qualified.
Did you try a parallel install?
Hope this helps;
Freeklj

by lgillean

I'm not getting any blue screens, errors, or logs of any kind. We have checked all hardware and drivers with the HCL and can't find any problems. We have tried the parallel install and get the same effect. I'm at a loss at this point.

Lyn

by shanghai sam

Dear Lyn,
I've encountered several similar problems when W2K get stuck in loading profiles. These are the problems that I have solved.
1. User has installed application that is not specifically designed for W2K. Usually, the culprits are those free utilities that claim can boost speed of IE and cache manager. Try to remove/uninstal those utilities.
2. MBoard vxd driver for AGP steering, if you use third party AGP card. Usually ASUS or ABIT MBoard has its own vxd driver for AGP steering, but it's unnecessary for VIA Tech MBoard. A wrong version of the driver sometimes doesn't give you the blue screen, but usually W2K gives warning about driver incompatibility.
3. Sometimes windows repair would work but the chances of the problem is solved is 50:50
4. Besides all, reinstal everything (after backing up user's important data) mostly cure those unsolved mysteries.
A tutor of mine once said, "A simple and straightforwad installation of W2K usually doesn't give any problem, but the funky tweaking to improve its performance always crashes the system."

by maxmoua

Had some problems like that here at work. After testing testing, found that the BIOS just needed to be flashed, once I flashed the BIOS, pc ran fine. You may want to try this.

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