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Win95 RAS Error??

By ehoffman ·
I have an attorney's home pc that has connectivity issues: he can connect to the office via pcAnywhere and his 33.6 modem no problem. When he tries to connect to AT & T, he gets a message that there is a RAS error possibly caused by a hardware conflict or that the service provider is busy (which it isn't). We have already replaced his network stack off a new 95 OSR2 disk, installed DUN 1.3, and the latest AT & T software. Still it won't work. It makes no sense he can dial in to our pcAnywhere hosts but not to an ISP. Any ideas?
He has a win95 Compaq 166 mhz, 32 MB ram and a 33.6 modem. Thanks

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Win95 RAS Error??

by Bill Cassada In reply to Win95 RAS Error??

If pcAnywhere host is set to wait on connection on HIS machine, then it may very well be "using" the modem while it waits for it to ring. If this is the case, simply set pcAnywhere not to wait on a call. Failing this check Symantec's Knowledge Base. It's organized pretty well. I've used pcAnywhere a lot and it has it's share of problems but most are relatively easy to fix.

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Win95 RAS Error??

by ehoffman In reply to Win95 RAS Error??

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Win95 RAS Error??

by ehoffman In reply to Win95 RAS Error??

He has a remote pcanywhere system, he is not set to host. Also, he can dial in to AT & T; the modem picks up the line, dials, connects, and then the error happens...AT & T claims its not their issue. I replaced the network stack thinking it was corrupt since it couldn't handshake.....but I am lost as to next move beyond what I have mentioned here and previously.

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Win95 RAS Error??

by Bill Cassada In reply to Win95 RAS Error??

Have you tried forcing RAS to connect at a lower speed to verify the handshake? What settings is he using for the connection? Also, and I only put this here because I've seen the problems it causes, if AOL 5.0 is installed you may want to look at that, too.

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Win95 RAS Error??

by ehoffman In reply to Win95 RAS Error??

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Win95 RAS Error??

by -Q-240248 In reply to Win95 RAS Error??

Hmmm...PCAnywhere doesn't use RAS so it's natural that it works, but AT&T doesn't. Here's what I would do: Remove ALL network drivers AND DUN (from Windows Installed Options) then reboot. Then reinstall network drivers. Reboot. Reinstall DUN, and add the 1.3 version. Reboot.

Is that the exact RAS error? Under the network properties, after reinstalling, your sould have a dial-up adapter. Check to be sure there are no static entires in the TCP/IP configuration. Next, check the DUN entry AT&T creates. Look into it's properties and be sure you have all of the (DNS) entries AT&T should have supplied. And lastly, trya another modem...

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Win95 RAS Error??

by ehoffman In reply to Win95 RAS Error??

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Win95 RAS Error??

by archer174 In reply to Win95 RAS Error??

This doesn't sound like an issue with pc anywhere to me. It sounds as though the modem needs a string to connect properly to the isp. To put in a string go to start/settings/control panel/modems/properties/advanced/extra settings
these compaq modems can be difficult to connect especially if you are connecting to X2 servers
try these:
Compaq, 14.4 Voice/Fax AT&F&C1&D2&K3%C0
Compaq, Presario Internal AT&FW1&C1&D3\N3\Q3S7=60
Compaq, Presario 14.4 AT&F&C1&D2S35=0S95=1
Compaq, Presario 14.4 AT&F&C1&D2&K3%C0
Compaq, Internal 14400HV AT&F&C1&D2\Q3%C0
Compaq, Internal 14400HV AT&F&C1&D2\Q3
Compaq, Internal 14400 AT&F&C1&D2%C0
Compaq, Presario 192-VS AT&F&C1&D2&K3%C0
Compaq, Presario 336-VSC AT&F&C1&D2&K3%C0
Compaq, Presario 336 DF 56K Upgradeable
Compaq, SpeedPaq 144/P AT&FW2&C1&D3&K3
Compaq, Speedpaq 14.4/I AT&F&C1&D2W2
Compaq, Speedpaq 14.4/P AT&F&C1&D2W2
Compaq, 28.8 Fax AT&F&C1&D2&K3%C0
Compaq, 33.6 Fax AT&F&C1&D2&K3%C0
Compaq, 33.6 vsc AT&FW1&C1&D3N3Q3S7=60

also if you ever get the error of "the port was disconnected due to hardware error" just remove the string and restart the computer. Also at&t should have a list of strings as well that will probably be more specific to their network.

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Win95 RAS Error??

by ehoffman In reply to Win95 RAS Error??

Turns out it was an issue with AT & T software, which gave a false error. I was able to establish a DUN connection to the service properly...and that is the route we are taking for now until the upgraded software arrives.

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Win95 RAS Error??

by ehoffman In reply to Win95 RAS Error??

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