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Win'98 Lotus Notes printing problem

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by mm

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We run a small network on Windows NT, with the PC's running Windows 98. On the network we have a Domino server hosting Lotus Notes release 4.6.7, each PC has it's own printer; Laserjet 1100. When creating a document in Lotus Notes, on some machines, the printed document looks different from what is on the screen: one long line of text on the screen will wrap round on the print and use up two lines which can result in a one page document being printed on two pages. As far as I know, settings are the same, but I don't know where to start tracing the problem: is it a Windows problem? is it a Lotus Notes problem? or a printer configuration problem? Your guidance much appreciated.

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by lord ago 1

As far as you know eh??!!! What you're describing here sounds like any combonation of the above!! Actually, as far as I know, most printers can only go just so far before they default to the next line resulting in what you're talking about.
I wouldstart by checking Lotus Notes. More specifically, any word wrap settings. Compare a system that has the problem with one that doesn't. Next, if your printers have quick settings switches similar to Cannon printers, check those. Ex: with a Cannon printer, you can define 4 different print methods with 4 different sets of custom settings. Another thing to try is to type in some long lines,maybe 2 or 3, with the word wrap setting turned off, in Notepad and try to print it from there to see what it's doing. If the problem pops up, then I would really check closely the printer settings. Of course, only naturally, make sure you have the latest drivers for your printers.

Have Fun!!!

by mikejkemp

In my opinion it is unlikely to be a Notes problem, especially if you get successful prints from some workstations. Each Notes client relies on the printer settings of the local workstation OS.
I would have a very close look at the printer settings on the offending workstations. Compare them with the settings on a successful PC.
You should also check the settings of the 'offending' printer - once again compare them with a successful one.
If the offending unit is in close proximity to a successful one, swap printers and test again. If the same workstation still offends - it's probably not the printer.
There is scope within Notes for an individual client to override the normal database document format settings - but in my experience most users don't even know this, let alone know how! I suppose it might be possible for any unusual font selection in the original Database Form design to be interpreted differently on different PCs; but that would indicate that your supposedly common equipment specs. have been altered. And that takes us back to the start of my Answer :o)

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