Win'98 shutdown problem

Here are two articles that should give you enough information to solve this common problem.

(Type the Q number into the "For solutions containing..." box at support.microsoft.com)

How to Troubleshoot Windows 98 Shutdown Problems

Q202633
Windows 98 Second Edition Shutdown Supplement

Q239887

Win98/98SE shutdown problems-hanging on shutdown or restarting instead, like in your case-r VERY common problems, and ,as a tech support person u'll have lots of users coming to u with them :) In addition to the two MS KB articles already recommended, I'd suggest u read another one, number Q238096 "Windows 98SE Shutdown Problems" ,which ,among others, describes your problem as well, and offers plenty of possible solutions.
Talli

See this Microsoft article about Windows 98 shutdown problems:

http://support.microsoft.com/support/kb/articles/q238/0/96.asp

This article describes how to troubleshoot shutdown and restart problems in Windows 98 Second Edition specifically, not Microsoft Windows 98. For additional information about troubleshooting Windows 98 shutdown problems, click the article number below to view the article in the Microsoft Knowledge Base:

Q202633 How to Troubleshoot Windows 98 Shutdown Problems

The following topics are discussed in this article:

Windows 98 Second Edition Shutdown Supplement
Troubleshooting

Common Causes of Shutdown Problems
Known Issues

IRQ Steering
Resume on Ring and LAN
Plug & Play BIOS
NVRAM/ESCD
Fast Shutdown Registry Key Is Enabled
Antivirus Program
Replacing the Configmg.vxd File
Functions Performed During the Shutdown Process

There is also a "Windows 98 Second Edition Shutdown Supplement" provided by Microsoft to address this problem.

See this link for more information and download instructions:

http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Win98SE/Default.asp

The first thing I'd look at is that Fast Shutdown feature and disable it.
(REMOVE SPACES from the pasted URLs.)

Maxwell

If you have a network card installed try removing it. I recently had a shut down issue that was traced to a badly configured NIC

Hope it works

Step by step here .
http://www.aumha.org/a/shutdown.htm