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Win98 will not shut down

By akstephr ·
I have a machine that has Win 98 on it and when I go to shut down, it does a restart. I have confirmed multiple times that the shut down option is selected.

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Win98 will not shut down

by TheChas In reply to Win98 will not shut down

1. Make sure that the motherboard and video drivers are up to date. Many times, shutdown problems are related to video.

2. Microsoft has a couple of patches for shutdown problems with W98. It may be worth your while to install them. I would try updating the drivers first though.

3. There is a detailed guide to solving W98 shutdown problems at www.aumha.org

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Win98 will not shut down

by akstephr In reply to Win98 will not shut down

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Win98 will not shut down

by LEGJ1 In reply to Win98 will not shut down

Check out the Knowledge Base articlTake out any spaces in the link...

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q202633 OR Article Q202633

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Win98 will not shut down

by akstephr In reply to Win98 will not shut down

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Win98 will not shut down

by TimTheToolMan In reply to Win98 will not shut down

Hi,

...and here is another good troubleshooting site...

http://www.aumha.org/a/shutdown.htm

(remove spaces from the above URL)

Cheers,
Tim.

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Win98 will not shut down

by akstephr In reply to Win98 will not shut down

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Win98 will not shut down

by shantie In reply to Win98 will not shut down

I had the same problem today and did a bit of searching, found out that if you have Norton Anti Virus installed it can interferes with shut down process, I uninstalled my Norton anti virus and no more problems. Hope this helps

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Win98 will not shut down

by akstephr In reply to Win98 will not shut down

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Win98 will not shut down

by akstephr In reply to Win98 will not shut down

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