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Win98SE/AOL Shutdown Problem

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Having followed the standard run of patches and advice (Q238096, Q202633, Q239887, Q310922, Q260067), I am still unable to get my client's PC to shutdown cleanly. I have upgraded the BIOS and each device driver with no benefit. AOL have advised that there are no known (or admitted)issues with Win98SE. Does anyone know of any further actions possible or whether there is an AOL link to this problem.
Many thanks.

9 replies

by volovoy

Create shortcut with command line
start rundll user.exe,exitwindows

and use it to shutdown your computers.
Also you can read MS KB article Q234216.

Good luck
Alex

by zlitocook

This may sound to simple but I have a user with the same problem. I setup the scheduler to clean tmp and tempory internet files at start up. No her computer "almost always shuts down normaly". But not always.

by mmartinez108

You may have tried the shutdown patch but you can also look into what persistent connections you have on the network. Windows 98 SE tries to disconnect all mapped drives before shutting down. Look in the registry and delete any drives under persistent connections that the user isn't using anymore. You may have an application that is having trouble shutting down like certain version of McAfee. Check settings in McAfee to see if it is scanning the A: drive on boot up and on shutdown.

by krm

This is a Notebook right? Sometimes the sound files corrupt. Try: Start,Control Panel, Sounds. Set the sounds to None. Reboot.

You might next make sure your video driver has an update.

by jrowe

Windows 98 on laptops has this problem. There is a registry hack you can perform which works most times. Go into Regedit, HKEY_CURRENT_USER\Control Panel\Desktop. Go to Edit, New, DWORD Value. New DWORD value name is SHUTDOWNWAITTIME and enter.Right click on this value and go to MODIFY. Under VALUE DATA, change number to 500. Under BASE, click on DECIMAL then OK. Exit registry. Hopefully this will work for you.

by jrowe

I would still try my original solution to see if it works - you never know!! We are talking about Microsoft here....Cheers!!

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