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Window 2000 Crash

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5 replies

by behs3

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I've had the same computer Win 2000 crash on me twice. I receive an error message at boot up "window 2000 root/system32/ntoskrnl.exe". I've fix the problem with a repair disk, but you does this happen?

Thanks

5 replies

by puknut

Crashes can occour for may reasons.
Was this OS pre-installed with the system or an upgrade?
Have you upgaded hardware recently? If so, is the hardware on the Hardware Compatability List(HCL)? If it not in the list, MS says that it might the system might not operate correctly.
Also, have you checked the system for viruses using the LATEST virus definiations?
There are some viruses that can change or remove system file that the OS needs at boot up/ including the NTOSKERNEL.EXE system file.
One very important thing: Does the computer in question meet the RECOMMENDED hardware requirements to run Win2k?
Some things to think about. Hope it helps!

by brian_ferguson

if you installed updates to the reg from ms gives security update that changesreg keys if you start with disk clean up and select to clean old and compressed files you lose the boot files that the system uses to boot from also check for that virus

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