Window NT issue

Hi,

I am using windows-NT workstation. i am not getting the refresh option in menu which we can get by right clicking the empty desktop.but we can refresh by pressing F5, but i want that option.

The one more problem is i am not getting the tool bars on Start bar(which is having the start button, we can place the toolbars lilke quick launch,desk top)
How can i get all these options, and i have already loaded service pack Ver6 on my system.how can i get these options by loading any service pack or any extra patch please suggest me.

for reply
sree