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  • #3991487

    Windows 10 hangs after long time idling – cpu issue?

    by yijicat632 ·

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    I have updated Windows 10 to H20,the newest version. I installed windows 10 month ago with new pc. So far so good,games not crashing all stable.
    My pc is on 24 hours. Today was idle 5-6hours in desktop. After few hours when i go to use pc, i run Google chrome and then all suddenly freezed. I mean i was able to touch/move mouse, but all stops resonding. Chrome,search bar, start button stops responding.

    Irrelevant information deleted by moderator.

    • This topic was modified 1 month, 1 week ago by birdmantd.

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    • #3992099

      Reply To: Windows 10 hangs after long time idling – cpu issue?

      by jinesh.sethia ·

      In reply to Windows 10 hangs after long time idling – cpu issue?

      If there is, windows will display the result and will attempt to fix the issue. You can perform several scans on your computer if the issue is repetitive or if the issue still shows overtime. After the scan, kindly monitor the activity of your computer and check if the same issue or freezes appears after computer idle for several hours.

    • #3992336

      Reply To: Windows 10 hangs after long time idling – cpu issue?

      by RachelGomez161999 ·

      In reply to Windows 10 hangs after long time idling – cpu issue?

      Methods are given below-
      Method 1: I would suggest you to run the “System Maintenance Troubleshooter” to diagnose the exact issue. Follow the steps mentioned below.

      Press “Windows Key + W” to open Charms Bar.

      Select Search option.

      Type “Troubleshooting” without quotes in the Search box and hit enter

      Click Select “System and Security”.

      Select “System Maintenance” under System options.

      Follow the on screen instructions to run the troubleshooter

      Method 2: To isolate the issue, I suggest you to create another user account and check if the issue persists. This will determine if the issue is a profile corruption. To do that, follow the steps below.

      Go to Start menu.
      Click on Settings.
      Choose Accounts.
      Select Other User Accounts towards the left.
      Select Add an Account.
      Towards the bottom, select “Sign in without a Microsoft account.”
      Choose Local Account.
      Enter a user name and hit Next.
      Click on Finish.
      Sign out from the current Account and Log into the new account.

      Greeting,
      Rachel Gomez

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