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  • #2143674

    Windows 10 PC crashed

    by teamangola ·

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    please how do i handle an issue where my system crashed with valueable info in it

You are posting a reply to: Windows 10 PC crashed

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    • #2422550

      That depends on how you define VALUABLE.

      by oh smeg ·

      In reply to Windows 10 PC crashed

      If it is Vital you recover the data you should stop using the unit immediatly and take it to a Service Agent to recover your Data.

      If it would just be NICE to get the data back and you will not suffer a finical penality if you don’t then you can try repairing the unit.

      If you have a Windows Install Disc you can stuff that into the unit and boot off it and try to do a Repair Install which should work but if you do not have a Windows Install Disc and have a recovery Partition on the unit DO NOT USE THAT as it will wipe the drive and load a clean version of Windows onto the unit which will mean it costs more to recover your data if it at all possible as the more you use the HDD the more likely you are to overwrite the data and make it all but impossible to recover.

    • #2422540

      Win10 Crashed

      by dineshramgaikwad ·

      In reply to Windows 10 PC crashed

      Can you give us more details,
      Like what happens when you try to start the system
      Since when you are facing the issue
      Did you made any changes recently on the system
      What T/S steps did you take to ressolve the issue.

      • #2422538

        Also important things like

        by oh smeg ·

        In reply to Win10 Crashed

        What Security is Involved here?

        Is there any Encryption or Full Disc Encryption involved?

        Is the default user allowed to have an Admin Account?

        Is the unit shut down reguraly or left running and allowed to Hybernate and it will not wake up now?

        Those along with the above are the very least that is required to attempt to answer this question.

    • #2422521

      Please elaborate with the error you`re getting

      by dianadickson001 ·

      In reply to Windows 10 PC crashed

      If it happens repeatedly, it can be:
      – a hardware issue; then you repair that
      – a software; then you fix that

      The common ways to fix an unknown software issue are:
      – system restore back to when it still worked, and if that doesn’t work
      – reset windows 10, and if that doesn’t work
      – go back to the recovery drive you made (if you made one), and if that doesn’t work
      – a clean install of Windows 10

      The only information you can lose during a crash is unsaved data from open programs. That’s usually only 10 minutes work or so.

      Regards,
      Diana

    • #2416615

      my window is also crashed

      by marthawbowman ·

      In reply to Windows 10 PC crashed

      Before an hour, window 10 is crashed while I am saving data of a webpage (link removed by moderator) in CSV of and suddenly my PC is showing a blue screen, and when I restart it the window is crashed. Is my data are safe or that will be also crashed. I am worried about what should I do?
      kindly help me.
      thanks

      • #2416607

        Re: crash

        by keesb2 ·

        In reply to my window is also crashed

        The worst that can happen with the csv-file you were making is that you have to do it again, either on this PC (if you get it working again) or on another one.

        What I would do in such a case: find out why Windows crashes and if I can’t fix it myself, I bring the PC to a repair shop to see if it’s feasible to have them fix it.

      • #2416572

        my window is also crashed

        by naheed mir ·

        In reply to my window is also crashed

        The blue screen error is due to the damage or misplacement of the boot configuration file. You can use System Restore to roll its system software back
        to a previous state. If system restore does not help then run Registry Recovery
        to restore the registry to its initial state.

    • #2416573

      please how do i handle an issue where my system crashed with valueable info

      by naheed mir ·

      In reply to Windows 10 PC crashed

      If your system crashes more often then I will suggest going for windows
      diagnostic on window 10. If it doesn’t work then restore your windows to
      previously created restore point so that your data and settings are not lost.

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