Windows 10 stuck on airplane mode no wifi. Please help.

By jaisans528 ·
Tags: Windows
My laptop is a Dell Inspiron with ragtag: p76f001. It has windows 10 and for the last couple days, it has been stuck on airplane mode.

The wifi symbol is not showing up and now even ethernet is not working. I read over the internet that it has something to do with drivers and have tried updating drivers in the Device Manager.

I have also tried installing new drivers from Dell and Intel by going on their "support" pages but that has not worked either.

This morning I reset my PC and IT STILL DOES NOT connect or show the wifi settings.

There is not much I can do but what are my options? Can you guys recommend a fix? Is this a common problem?

I purchased it in September 2019 for about $550 from BestBuy.

Dell support call with an expert will cost me $100 given that they solve my problem and I think I will take that up if all all else fails.
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All Answers

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Since it's out of warranty.

by rproffitt Moderator In reply to Windows 10 stuck on airpl ...

And a fresh install and drivers did not correct it my steps would be as follows.

In no particular order:

1. Book any Linux OS (I prefer Mint) and see if the hardware works.
2. Be sure the WiFi and other hardware is not disabled in the BIOS.
3. Tell us if the hardware worked in Linux.
4. Try some USB WiFi dongle since that's cheaper than support or repair.

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Have you....

by birdmantd Moderator In reply to Windows 10 stuck on airpl ...

....checked your computer settings to see if airplane mode is enabled ?

If you don't know where to find it, just type "Airplane mode" in the Windows search bar.

If that isn't the issue, could be a hardware issue internally and might be more expensive to fix than replace. If you have to spend more than $200 to fix it, I think you should replace it.

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