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Windows 2000 Backup Problem

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4 replies

by djaburg

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When trying to access the Remote Storage icon in the Computer Administration panel, I get a message indicating "cannot read from or write to database" and then the icon shows an X over it. I think that there is something ODBC related, but I'm not sure. I did follow the direction at the MS site regarding creating a new media database, but I still get the same message. I've been called in by a company that had their server infected by the KLEZ virus and they are running QuickHeal as their AV program. I suspect that some file was deleted during the AV program's attempt at repairing/removing the virus, but there's no log to indicate what files have or have not been tampered with. I suspect reloading SP2 (that has the latest MDAC update) may resolve the issue, but I'm trying to see if anyone has had this situation before.

4 replies

by buhlig

In my years of consulting this has only happened one time for me.. and I have heard of it only another 2 times... in your case it sounds like reinstalling MDAC is the best solution, in the other 2 cases I have seen it has been as bad as having to dig up the ERD and hope it was current... lets hope it doesnt come to that...

Ben

by gigelul

About Klez virus.
Check your HDD with find options for <*.exe>. If you find some strange files which contain in name letters and/or numbers this files are your exe files renamed by Klez.

by djaburg

As indicated in the message, the virus has been removed, only the database has been affected.

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