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windows 2000 crashes when using word 97

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by keval

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I have several windows 2000 proff. machines which have all crashed when using word 97. The operation before the crash is not always the same. Pasting text into word, printing from word or even opening a word attatchment can cause the crash. I havere-appplied the patches for office 97 and SP2 for win2k, with none of this making a difference.

5 replies

by rkelly

Have you looked at the security settings on the machines?

You could try assigning the compatws.inf security template to these machines, this will lower the security settings to those of an NT 4 Workstation so the application should run as MS intented.

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