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Windows 2000 Pro Excessive CPU usage

By GWilk ·
I have a problem with a Sony Viao running Windows 2000 Pro, where the CPU usage shows 100% constantly. This results in slow response to when running programs. I have preformed spyware and virus/Trojan removal on the system. I installed msconfig so that I could troubleshoot startup. Even if I start in Diagnostic (basic devices / services only), or use Safe mode, the CPU usage is still at 100%.
I have contacted Sony support, only to receive their standard response ? we do not support any version not originally supplied with the computer ? load Windows ME. I do not find this as and acceptable response, so I am still trying to find a better solution.
The system runs on an Intel Pentium 4 CPU at 1500 MHz, and 384 Meg of ram. I have installed Win 2000 SP4 and all other recommended updates.

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