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WINDOWS 2000 PRO SHUTDOWN PROBLEM

By wrhale_1 ·
When "SHUTDOWN" is selected, OS shows that 'WINDOWS IS SHUTTING DOWN" and 'CLOSING NETWORK CONNECTIONS". When those windows disappear
we are left with blank background (desktop color),
no icons, and it just 'hangs' at that point. FYI--Power Mgmnt checked in CTRL Panel and is OK, and APM enabled in CMOS Any ideas would be appreciated. Thank you.

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by Jennifer.Gardner In reply to WINDOWS 2000 PRO SHUTDOWN ...

Try disconnecting it from the network, booting it up, then seeing if it will shutdown properly. It may be getting "caught" on the network.

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by sgt_shultz In reply to WINDOWS 2000 PRO SHUTDOWN ...

i don't have much better advice...if you find it works when the network is disconnected, try waiting it out...to see if it is really hung or just busy or waiting for somehting to timeout...
try another nic? try disabling programs that start up?
did this used to work?
can you see what is running at that time in task manager? anything in event viewer?

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by wrhale_1 In reply to

Thank you, but did not help.

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by Ann777 In reply to WINDOWS 2000 PRO SHUTDOWN ...

It's not clearing everything out of memory in order to perform a shutdown. Often this is a sign of beginning corruption in Windows files.

I suggest you boot to Recovery Console... and when at the DOS prompt, type:

chkdsk /r

The "/r" is repair and it should find and repair errors.

There may also be other programs that you may need to install or re-install depending on whether the computer seems to have problems with some applications during the running of them. But not knowing what you run throughout the day... the best option is to repair Windows and then watch the computer.

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by TheChas In reply to WINDOWS 2000 PRO SHUTDOWN ...

Check that APM is also enabled in device manager.
You may need to select view hidden devices to see it.

If that does not do it, check out the shut down trouble shooting guide posted at www.aumha.org

Chas

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by Pakora_bandit In reply to WINDOWS 2000 PRO SHUTDOWN ...

Could be a corrupt profile. Try renaming or deleting it

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