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Windows 2000 will not shutdown or logoff

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by aj_sieben Jun 11, 2002 last reply Jul 12, 2002

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I have recently installed Windows 2000 Professional on a new PIII - 1GHz pc in an NT domain environment. It worked fine for about 3 weeks, but now whenever I try to logoff or shutdown, the hard drive light flashes for an instant and then nothing else happens. I can continue working, lock the pc, etc. I just cannot quit. If I lock the pc and then unlock with a different admin account, I can shutdown from the "logon" screen. Any ideas?

7 replies

by isys Jun 11, 2002

Look for a difference in running processes and/or tasks between the different accounts. There is something running in the first account that is preventing the shutdown from occurring. I have had this happen with backup software.

by aj_sieben Jul 12, 2002

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by gigabernie Jun 12, 2002

There may be dozens of reasons for this and I don't know enough about your configuration.
advice:
1. Install the newest Servicepack
2. go to http://support.microsoft.com/search and search for Q315409
might find your answer there.

by aj_sieben Jul 12, 2002

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by donatas_gutauskas Jun 13, 2002

Maybe someone change Your user rights to not alow shutdown.

by aj_sieben Jul 12, 2002

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by aj_sieben Jul 12, 2002

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