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  • #2091433

    Windows 2000 won’t Shut Down on Laptop


    by ptlewis1974 ·

    Does anyone have experience with Windows 2000 not shutting down all the way? I have seen no support for it thus far. On laptops and desktops. Any suggestions?

All Comments

  • Author
    • #3879103

      Windows 2000 Shutdown

      by edbiehl ·

      In reply to Windows 2000 won’t Shut Down on Laptop

      I have had luck with Laptops not shutting down. I make sure I have installed Win2000 SP1 and get all the updates in the’Windows Updates’ for your computer.Then run a disk clean-up and a Defrag on the system. This always works for me. I have hadgreat success keeping my computers running top performance when I have them all updated to the latest. Hope this helps.

      • #3827505

        Enable “NT APM/Legacy Interface Node”!

        by hallvard schjolberg ·

        In reply to Windows 2000 Shutdown

        To do this:
        Go to Device Manager -> Computer Management Console. Choose the “Show Hidden Files” option in the View menu. Now enable “NT APM / Legacy Interface Node”.
        This have fixed power problems on several Windows 2000 machines I support.

        • #3522532

          hallvardsc I owe you a cold one

          by rtss ·

          In reply to Enable “NT APM/Legacy Interface Node”!

          Myself and colleagues we perplexed by the shutdown problem as we were able to shut down the pc’s prior to upgrading to Win2K.

          Your resolution was THE fix we have been looking for….it sounds so simple and yet….IT IS.

          You ROCK! Thank you

    • #3879101

      what i did

      by tech4life ·

      In reply to Windows 2000 won’t Shut Down on Laptop

      i had the similar problem here. I reinstalled 2000 pro and have had no problems with it since.


    • #3879046

      try reinstalling your operating system

      by giovgonzalez ·

      In reply to Windows 2000 won’t Shut Down on Laptop

      you can reistall your operating system. you can also upgrade it to Windows ME. Try checking your configuration settings and see if it is on default settings

      • #3879004


        by wesbflyer ·

        In reply to try reinstalling your operating system

        Hmmm, is Win ME and upgrade from W2K Pro??

        • #3880297

          Shut down problem… ?

          by tech ·

          In reply to Upgrade???

          Try updating the laptop BIOS.

          Good Luck.

        • #3879930

          Can’t do it

          by jgraves ·

          In reply to Upgrade???

          What benefit would you get by ‘upgrading’ to ME… not to mention that it isn’t even possible. A dual boot would be about as close as you could get… otherwise, it would be a complete reinstall. I don’t see any benefit at all of going to ME from 2000 unless the hardware just can’t handle 2000 and the extra security and other benefits aren’t needed. Just my 2 cents of Win2k vs ME.

          Justin Graves, MCP

        • #3848511

          Reply To: Windows 2000 won’t Shut Down on Laptop

          by kim2786 ·

          In reply to Upgrade???

          No , If you have ME it is ok to upgrade to Win 2000.

          But not win 2000 to Win ME.

          Win2000 is more powerfull than ME.

          Win ME is the family product of 95/98/ME.

    • #3878945

      BIOS Update

      by derek a. evans ·

      In reply to Windows 2000 won’t Shut Down on Laptop

      I had the same problem after upgrading my laptop to Win2K and it was a result of my BIOS not being up to date. I have a Dell and when I went to the Dell support page to see if my laptop was Win2K compatible it said yes and gave me all the drivers Iwould need but it failed mention the BIOS upgrade.

      Hope This helps.

    • #3880207

      Windows shutdown

      by rewini ·

      In reply to Windows 2000 won’t Shut Down on Laptop

      I had a simmular problem with Windows 98. My problem was with my power saver utility that was installed on my laptop. I disabled that, and the problem went away.


      Bob Wininger.

      • #3834156

        Power Management

        by ptlewis1974 ·

        In reply to Windows shutdown

        I hear you on the power management. Actually, that, disabling McAfee Virus Scans on A: shutdown, and Defrag usually fixed 98, but not 2000. I have not tried Bios updates yet, though.


    • #3880033

      W2K won’t Shut Down/ Laptop – Media Play

      by bonj ·

      In reply to Windows 2000 won’t Shut Down on Laptop

      Here are my experiences.

      I had this problem on a Gateway Solo 9300 with DVD player after replacing my Solo 5150. I got my software loaded on it, updated a few items and then it would not shut down all the way. It basically started the process and would hang right before it normally would have powered off. It turned out, as usual, the last thing I loaded is what caused the problem. I upgraded to Windows Media Player 7. It installed the Adaptec CD-Burning Plug-in. Once I removed this plug-in, the problem was gone. Everytime I check for updates on Media Player 7, it comes back trying to get me to install the Adaptec CD-Burning Plug-in.

      I don’t totally recall it not shutting down all of the way, but I recall having some type of problem (error message?) when first getting my Solo 5150. After installing McAfee it would give an error (I don’t think it stopped it from totally shutting down, but somewhat hung for a minute or so). The default McAfee installation was trying to check the floppy drive on shutdown and I kept the CD drive in, not the floppy, so disabling this took care of the delay. This was using NT 4.0, but I believe this is a McAfee default on either platform.

    • #3879990

      answer in cmous

      by henryreed ·

      In reply to Windows 2000 won’t Shut Down on Laptop

      you can go into the registry and enable the shutdown
      alittle tricky though

      • #3834153


        by ptlewis1974 ·

        In reply to answer in cmous

        How’s that?

        • #3842763

          Registry shutdown edit

          by ac ·

          In reply to HMMM

          KEY: SOFTWARE\Microsoft\Windows NY\Current Version\Winlogon
          Entry: Powerdownaftershutdown (value 1)
          Data Type: REG_SZ

          Use a value of 1 in the powerdownaftershutdown entry.

          I hope this works for you. If this doesn’t work you may have additional problems to find like me.

          Of course, backup the system data first.

          Good Luck.


    • #3809061

      Windows 2000 won’t Shut Down on Laptop

      by henryreed ·

      In reply to Windows 2000 won’t Shut Down on Laptop

      upgrade your service pack (windows update)
      Hope you meet the minnuin requriments as far as ram and process speed.

      • #3679497

        Thanks, but no help yet…

        by ptlewis1974 ·

        In reply to Windows 2000 won’t Shut Down on Laptop

        Still can’t get these laptops and desktops running windows 2000 to shutdown. Whether they are running office 97 or office 2000, norton, mcafee….

        I’m starting to hate w2k!

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