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Windows 2003 shuts down automatically

By anilkarat ·
I use a windows 2003 small business server. Recently i demoted it from being a domain controller. Ever since, the server shuts down automatically without any noticeable pattern. It generally shuts down after i resume from blank screen. What could be the reasons? Is there any auto-shut down property that i might have accidently enabled or is it just a virus?

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A couple of ways to do this

by Jacky Howe In reply to Windows 2003 shuts down a ...

As it doesn't seem to be mission critical try these suggestions.

My Computer, Properties, Advanced, Startup and Recovery and untick Automatically restart. While you are there make sure that Small memory dump (64 KB) is selected and the output is %SystemRoot%\Minidump. The Blue Screen will dump the Minidump file.

This will Blue Screen the PC. Take note of Stop 0X000000 error message and post it.

Or

Minidump Files can be found here. C:\WINDOWS\Minidump\Mini122707-02.dmp

There are also debugging tools available. If you look to the right of the screen when you click on this link you will find instructions.

http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

Symbols

http://www.microsoft.com/whdc/devtools/debugging/symbolpkg.mspx

Instructions on using Windbg.

Open Windbg and select file, Symbol file path and brows to the Symbol folder that you have downloaded and installed Symbols to, select OK.
Close the workpage and save the Workspace information. This should lock in the Symbol path.
Open Windbg and select file and select Open Crash Dump then navigate to the minidump, highlight it and select Open.
There are two ways to use !analyze -v the easiest is to click on !analyze -v under Bugcheck Analysis.
When you have ran the initial dump if you look to the bottom of the screen you will see kd> to the right of that type in !analyze -v and press the Enter key.
Ctrl + a will let you copy the information and paste it into notepad.

Look to the bottom of the page for information like this. This was fixed by updating the Graphics Drivers.

FAULTING_THREA 864f6a98

DEFAULT_BUCKET_I GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0xEA

PROCESS_NAME: logon.scr

LAST_CONTROL_TRANSFER: from 00000000 to bfef0fea

STACK_TEXT:
f6434e6c 00000000 00000000 00000000 00000000 sgiul50!DrvBitBlt+0x585


STACK_COMMAN .thread 0xffffffff864f6a98 ; kb

FOLLOWUP_IP:
sgiul50!DrvBitBlt+585
bfef0fea 75f9 jne sgiul50!DrvBitBlt+0x580 (bfef0fe5)

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: sgiul50!DrvBitBlt+585

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: sgiul50

IMAGE_NAME: sgiul50.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 3b7dfec7

FAILURE_BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18

BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18


Look for errors in the event logs.
To view the event log: Click Start, Run and type in eventvwr.

Virus Removal
Restart the PC in Safe Mode and turn off System Restore insert the USB Stick and run Sophos.bat when it is completed run stng380.exe. When the PC reboots start in Safe Mode again and run Spybot.

Download Spybot - Search & Destroy 1.5.2 and install it. Update it. http://www.safer-networking.org/en/download/index.html

Download Stinger http://vil.nai.com/vil/stinger/stinger.htm

Download Sophos and the latest IDE Files. Install it and extract the IDE files to the C:\SAV32CLI folder.
http://www.sophos.com/support/knowledgebase/article/13251.html

Copy and paste the below two lines into Notepad and save the file to the USB Stick as sophos.bat, it will scan and remove.

===============================
CD SAV32CLI
SAV32CLI -REMOVE -P=C:\REMOVLOG.TXT
===============================

The Sophos SAV32CLI folder can be safely deleted after it is copied to USB.

< In hindsite I would do the Antivirus first >
Let us know how you get on.

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server auto shutdown

by cool_satish18 In reply to Windows 2003 shuts down a ...

what is the solution for automatic server shutdown (windows 2003 server standard edition)

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