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Windows 2k keeps installing HP scanner

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3 replies

by jimmy

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When i load into windows 2k the following happens even though i have previously installed the scanner:
Found new hardware detected, it then seeks to load the scanner again. Once that is complete i get the found new HW again and it trys to load the same scanner over and over.
The following error message appears a file being copied is older than the source file do you want to replace it?
File being SOurce-- C:programFIles\HewlittPackard\HPPrecison Scan\..\hpsjrreg.exe
Target File --
C:\Winnt\System32\hpsjrreg.exe
If you say either no or yes it will continue to loop regardless and try to install the scanner again and again.
The only way to stop this happening and gain access to the PC is to press CNTRL ALT DEL and close all the scanner proggies/tasks.
Any advice much appreciated.

3 replies

by jondapicam

Completely remove the scanner from the OS. This means in device manager and any additional software you have installed for the scanner. Then shut down. Connect the scanner. Turn the computer back on. It should be the last time it has to detect the scanner.

If it cannot load the proper drivers, you may have to remove it again and install the scanner software so that the drivers are present when it does the detection process.

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