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windows 2k pro communicartion problem scanner function canon pixma830

By asarosi ·
sudden problem desktop pc windows 2k os & canon pixma 830 - error message "cannot communicate with scannner ..."

all other functions fine copy fax print

scanner function works with mac os

uninstalled drivers re installed canon drivers CD supplied and downloaded drivers from canon

problem remains

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Pixma 830 Scanning Problem

by tomnd In reply to windows 2k pro communicar ...

I have never been able to scan with Pixma830 on W98 OS. Always get message saying scanning driver not installed. Emailed Canon and they responded almost immediately. Removed & reloaded software. Downloaded software. No change. Last suggestion was to try software and printer on an other computer, but where do I find a W98? Printer and copier works fine. Driver quick view entitled W95 / W-NT.

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