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Windows 2k Startup

By A Cannady ·
We have a PC running Windows 2000 SP3 that will not start properly with the network cable attached. It gets to the "network connections" part of startup and starts to hang. After a few minutes it will go on to "applying computer settings" and thenwill go no further. If the network cable is unplugged it will start normally. Once it's at the logon window we can plug the cable back in and everything is fine.
It will start OK in safe mode.
If we uninstall the video drivers it will start OK until the second reboot when the drivers are loaded again.
We have tried four different NIC's and two video cards with no success.
To my knowledge there was nothing installed or removed; it just worked on Friday and not on Monday.
Any ideas would be greatly appreciated.

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Windows 2k Startup

by Working IT In reply to Windows 2k Startup

Look like you have a conflict of your BIO setup. Maybe your video card and NIC are using the same IRQ or I/O range.

Check the Device Manager and BIOS to see if there is any conflict in the IRQ or I/O range

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Windows 2k Startup

by A Cannady In reply to Windows 2k Startup

No conflicts were found.

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Windows 2k Startup

by Ann777 In reply to Windows 2k Startup

I've seen this before on a corporate NT --> 2000 migration. When they tried to upgrade or remove old drive mappings, "some" client computers would not log into the network until the cable was reattached after Windows loaded. In the particular instance I witnessed, the drive mappings were to the old server names and not the new.

In order to resolve this on that clients where this started happening:
1) Remove all drive mappings (boot to safe mode w/network support if you have to and remove them there).
2) Then shutdown and physically power off the computer.
3) Connect the network cable and power back up.
4) Test

If the above does not resolve it, then go back to safe mode and remove the nic and networking protocols, shutdown and reboot. Have Windows detect the nic and set it up according to your network requirements. Same with the protocols, then configure the computer name and reboot, domain, reboot and see if it happens again. use the new server names and mappings.

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Windows 2k Startup

by A Cannady In reply to Windows 2k Startup

I tried disconnecting the network drives and rebooting, but it didn't help. At least it was something else to try.
I've already tried removing the nic and network settings several times.

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Windows 2k Startup

by mrjay67 In reply to Windows 2k Startup

perhaps its not the PC itself. Might check the cable, or switch/hub, port its pluged into. Possibly the port could be flaky and is jabbering to much or sending corrupt info when booting up. Although its not likely its possible there is network hardware casing issues and might check anything with possible connections to the PC. Are there any other PCs with problems that just startd occuring?

You might see if there is a virus or some program runing at startup causing some kind of conflict.Check Virus software, and anything else network related that starts up with the PC.

Just some different ideas since the obvious didnt work for you.

Jason

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Windows 2k Startup

by A Cannady In reply to Windows 2k Startup

I've already move the PC to another location to eliminate the cable, switch, and port. No other machines are experiencing this problem (thankfully).
A virus scan came up empty, too.

Thanks for the suggestions.

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Windows 2k Startup

by kenalmoore In reply to Windows 2k Startup

sounds like a hardware problem. First remove all sound cards, Network cards and the AGP video card.
Put in a PCI video card that is on the Windows 2000 hardware comatibilit List on Microsofts website. You have to establish a "clean boot" first. Then add hardware one at a time to see which one cause the problem.

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Windows 2k Startup

by kenalmoore In reply to Windows 2k Startup

It is possible also that there is a confict with the motherboard built in devices and the drives you are installing for the NIC's or video cards.

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Windows 2k Startup

by A Cannady In reply to Windows 2k Startup

Good idea, but we've already tried it.

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Windows 2k Startup

by Kinetechs In reply to Windows 2k Startup

I've seen problems like this way too often (usually on ACER PCs)! This may seem to go all over the map but they're something to look at:

1) Do you use a USB mouse or keyboard? If so, try disabling the PS2 keyboard and mouse ports in the BIOS settup.
2) Another thing may be the trust relationship between the PC and AD is "broken"...kinda halfway between working and not working. Remove the PC from the domain, make sure the computer account has been removed, force replication between all you DCs, then try to rejoin the domain.
3) And now on to the one you've probably checked a million times by now...the IP properties. Take a look at them again...just one more time. Try an NSLOOKUP against you default DNS server and try to resolve some host names, especially your DCs.

Hope these help.
Cheers!
~Sean

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