Windows 7 Crashes and Outlook 2007

By ptm82379 ·
Ok I have a problem (or 10)
I am in charge of deploying Windows 7 at my office. I started with a test environment of 7 PC's. They have all experienced crashes at some point and outlook 07 usually initiates it but there are some "out of place" errors in the logs.

If the box is left idle overnight it will almost always crash. Sometimes if outlook is opened it will crash regardless if it has been shutdown the night before or not.
Outlook reports an error "pst file was not closed properly, would you like to start outlook in safe mode" If you choose to do so outlook will not start at all. Then I have to run scanpst.exe to fix it.

Sometimes the boxes just lock down hard. They cursor wont move or anything. I have to manually power it off then restart. Then sometimes I get cannot locate profile and pst errors....

Here is what I have collected from the event logs:

Application log

Event ID 12293 error publishing KMS to DNS 0x8007232 This one happens multiple times per day and ends up with a forced reboot

Event3036 Content source cannot be accessed

Event 7001,7002,7003 All Outlook Errors or warnings

Event 63 Side by Side Activation content generation failed
event 8194 VSS

Outlook event 30

event 1504 Windows cannot update your roaming profile completely. Check previous events for more details

event 1000 Faulting application name: OUTLOOK.EXE, version: 12.0.6514.5000, time stamp: 0x4a89dc70
Faulting module name: OUTLOOK.EXE, version: 12.0.6514.5000, time stamp: 0x4a89dc70
Exception code: 0xc0000005

System log:
Event 11 custom Dll are being loaded for every application.

I am also getting a time sync error " time 1800ms was greater than allowed" or something like that

Any help is greatly appreciated

What the heck is going on!!!!!

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All Answers

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by david.planchon In reply to Windows 7 Crashes and Out ...


What hardware are you running these 7 tests Win7 on?
What version of 7 are you running?
Did you load 7 or is it an OEM load?
Are you running AD? Novell? what versions?
What mail server are you running?
What Antivirus solution, version?

Also do you have all your latest updates for both Win7 and Outlook?

All 7 PCs are having these same issues?

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by ptm82379 In reply to questions

Mostly dell optiplex 220 and dimension 2400 1 and 2 gig ram 2.20 GHz processor

Windows 7 pro 32bit

I loaded it (clean)


AVG 9.0

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Time to OPTIMIZE!~

by notyourusual In reply to Windows 7 Crashes and Out ...

Tools used to make your pc run on viaggara

-Advanced Windows care
-Glary Utilities
-Smart Defrag by Iobit

HARD results garanteeed...

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Scanpst.exe Windows 7

by mecymills In reply to Windows 7 Crashes and Out ...

If you are unable to access your Outlook PST file in Windows 7 OS then run the inbuilt scanpst.exe tool. Scanpst.exe in Windows 7 is located at it's default location which varies in accordance with the version of Outlook application. Find and run the inbuilt utility to repair damaged Outlook PST. If this does not work then you need an advance Outlook PST Repair software.

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