Windows 7 install problem - TechRepublic
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December 3, 2013 at 04:12 PM
pmcadmin

Windows 7 install problem

by pmcadmin . Updated 12 years, 6 months ago

I have a HP Z400 workstation (xeon W3565 processor, 12GB RAM, 929GB HD) running Windows 7 SP1. I am trying to install software, but after opening the setup .exe, I keep getting the error message “This Program Must Be Run on Windows 7”. The program author has made some changes, but so far to no success. Also, when trying to run a manual scan of my anti-malware software, the application quits after about 15-20 seconds, with no error message. I have been told that this is an issue when the software is loaded on old Windows XP operating systems. Because of this common thread, I think that Windows 7 is not correctly reporting the OS version to applications. Where do applications get the information regarding the operating system they are running on? (System properties show Windows 7 SP1).

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