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Windows 7 internet downloads start and stop

By ejames6342 ·
I have a Dell Inspiron 1545, OS Windows 7 Home Premium, 3 Meg Ram, the latest AVG Internet Security. I am using Firefox 3.6.13, all connected to a network at an extended-stay hotel that I have lived at for almost 5 years.

Never had a problem until last week - I was able to download really fast and surf the web fast at 4 MB per second. Now, it is starting and stopping on downloads, starting about 4 MB per second and continually going down to .12 kb and then completely stopping. When I try to load pages it sometimes takes over a minute to load or it times out and I have to refresh and it loads fine.

I've uninstalled and reinstalled a fresh copy of Firefox; I've disbled AVG; I've done a sfc /scannow and found no integrity problems or virus problems.

Could anyone help me, as this is very frustating. I'm writing a large book and do most of my research on the web and I can't work at this pace. Checked with the ISP provider and they say nothing has changed in the last month much less the last week.

Any help at all will be greatly appreciated!!!

Thanks!

Elizabeth

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All Answers

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Wireless or wired connection?

by robo_dev In reply to Windows 7 internet downlo ...
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Wired 10.0 mb Ethernet LAN

by ejames6342 In reply to Wireless or wired connect ...

Sorry, I forgot to add that . . .

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Well, for starters, I would do some basic ping tests

by robo_dev In reply to Windows 7 internet downlo ...

Not sure how well-versed you are in networking, so some of this may be elementary, but here goes.

Get to a command prompt and type ipconfig

Note the value for the default gateway. For this example, let's assume that is 192.168.0.1

start pinging that gateway infinitely, by typing ping -T 192.168.0.1

Each reply should come back in maybe 3 ms, and should not time out.

Leave the ping going, and launch a web browser session to some fairly complex site, like CNN. Though there might be some slower ping times, there should be no timeouts.

If there are errors, then it's probably a local LAN problem at your location.

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