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  • #2246109

    Windows 7 internet downloads start and stop

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    by ejames6342 ·

    I have a Dell Inspiron 1545, OS Windows 7 Home Premium, 3 Meg Ram, the latest AVG Internet Security. I am using Firefox 3.6.13, all connected to a network at an extended-stay hotel that I have lived at for almost 5 years.

    Never had a problem until last week – I was able to download really fast and surf the web fast at 4 MB per second. Now, it is starting and stopping on downloads, starting about 4 MB per second and continually going down to .12 kb and then completely stopping. When I try to load pages it sometimes takes over a minute to load or it times out and I have to refresh and it loads fine.

    I’ve uninstalled and reinstalled a fresh copy of Firefox; I’ve disbled AVG; I’ve done a sfc /scannow and found no integrity problems or virus problems.

    Could anyone help me, as this is very frustating. I’m writing a large book and do most of my research on the web and I can’t work at this pace. Checked with the ISP provider and they say nothing has changed in the last month much less the last week.

    Any help at all will be greatly appreciated!!!

    Thanks!

    Elizabeth

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    • #2879263

      Clarifications

      by ejames6342 ·

      In reply to Windows 7 internet downloads start and stop

      Clarifications

    • #2879261

      Wireless or wired connection?

      by robo_dev ·

      In reply to Windows 7 internet downloads start and stop

      ?

    • #2879220

      Well, for starters, I would do some basic ping tests

      by robo_dev ·

      In reply to Windows 7 internet downloads start and stop

      Not sure how well-versed you are in networking, so some of this may be elementary, but here goes.

      Get to a command prompt and type ipconfig

      Note the value for the default gateway. For this example, let’s assume that is 192.168.0.1

      start pinging that gateway infinitely, by typing ping -T 192.168.0.1

      Each reply should come back in maybe 3 ms, and should not time out.

      Leave the ping going, and launch a web browser session to some fairly complex site, like CNN. Though there might be some slower ping times, there should be no timeouts.

      If there are errors, then it’s probably a local LAN problem at your location.

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