Windows 7, WPA2-Enterprise, can't authenticate to domain - TechRepublic
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July 23, 2012 at 10:49 AM
brianaaa12

Windows 7, WPA2-Enterprise, can’t authenticate to domain

by brianaaa12 . Updated 13 years ago

Greetings,

We are currently rolling out Windows 7 to a large number of workstations, including wireless devices. Some of our laptops are used only on a once-a-month basis by physicians. The remainder of the time, the laptops are locked up in a cabinet.

Our issue is that we cannot connect to the domain wirelessly the first time a user logs into a laptop. It appears that the credentials have to cached on the local machine before they can log on wirelessly. The error we get is, “no logon server available”.

It simply would not be practical to have every possible physician physically log into every laptop with a wired connection prior to using them wirelessly. We never had this issue with Windows XP because we used the Lenovo ThinkVantage tool which evidently connected and authenticated to the WAP/domain before the Windows logon even came up.

What needs to happen to allow first-time users to log in wirelessly? Unfortunately, I can’t offer much information regarding policies server configuration as I don’t work in administration.

Thanks much!

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