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Windows 98-GPF on Shutdown

By jcrawfor ·
We have updated numerous computers to Windows 98 Second Edition from Windows 95. On two systems we consistently get GPF's and the blue screen of death on shutdown. We have discovered that this doesn't happen if we just reboot the system and then immediately shutdown. It happens only after time and access to a variety of software--some of which are specialized programs. The problem is not consistent across all computers that have been upgraded that access the same bank of programs. Office 2000 is one of the programs loaded on these computers Does anyone have any suggestions on corrective steps? All suggestions are welcome!

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Windows 98-GPF on Shutdown

by saihib In reply to Windows 98-GPF on Shutdow ...

May I suggeswt Microsoft Knowledge Base article Q238096-How to Troubleshoot Win98 SE Shutdown Problems. It's too lengthy to reproduce here but if that can't help I don't know what can.

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Windows 98-GPF on Shutdown

by jcrawfor In reply to Windows 98-GPF on Shutdow ...

The question was auto-closed by TechRepublic

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Windows 98-GPF on Shutdown

by ciberdann In reply to Windows 98-GPF on Shutdow ...

try going to run in the command line type in sfc this program will scan for corrupt files and out of date files. when upgrading from 95 to 98 some programs and files use the 95 files when they should be using 98. also try to update your device drivers. Old drvers in a new OS always have problems more so if they are 16bit.

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Windows 98-GPF on Shutdown

by jcrawfor In reply to Windows 98-GPF on Shutdow ...

The question was auto-closed by TechRepublic

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Windows 98-GPF on Shutdown

by bf In reply to Windows 98-GPF on Shutdow ...

if you go to start/run
and type msconfig
go into advanced and disable fast shutdown
this worked for me

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Windows 98-GPF on Shutdown

by jcrawfor In reply to Windows 98-GPF on Shutdow ...

The question was auto-closed by TechRepublic

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Windows 98-GPF on Shutdown

by cfraysier In reply to Windows 98-GPF on Shutdow ...

Unfortunately this has no real fix as of yet. It needs to be addressed by Microsoft directly and won't be fixed until they patch the software. You can try the suggestions posted on http://www.gateway.com/support/faq/sw-win98/03030001.shtml

But Iwill tell you that should any of those "fixes" work for you.. they will be short lived. The problem will come back again.

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Windows 98-GPF on Shutdown

by jcrawfor In reply to Windows 98-GPF on Shutdow ...

The question was auto-closed by TechRepublic

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Windows 98-GPF on Shutdown

by nevans In reply to Windows 98-GPF on Shutdow ...

This is a known issue with Windows 98. Try going to the Windows Update section of microsoft.com to download the patch.

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Windows 98-GPF on Shutdown

by jcrawfor In reply to Windows 98-GPF on Shutdow ...

The question was auto-closed by TechRepublic

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