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Windows 98 problem

By salinas_ed ·
I am having problem with a Win98 OS on a personal computer, I decide to rewrite the OS because the customer mess with the configuration on that PC, but after I was done with it the PC does not recognized the mouse, it is not working... I am stuck, Idon't know what else to do in this PC....the mouse was working fine before i rewrite the OS....

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Did you reformat?

by jardinier In reply to Windows 98 problem

Did you reformat the Hard Drive before reinstalling the OS? Actually one of the first things Win 98 does on installation is install the mouse driver, because it is required to proceed with the installation.
Other than that, there is always the possibility of a faulty connection inside the computer, or even a defective mouse. Hope this helps a little.

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Did you reformat

by rwright17 In reply to Did you reformat?

Does the mouse work in safe mode? If not boot the computer into safe mode by holding down the f8 key on Boot up, see if the mouse is working in this mode, If it does then remove the mouse in device manager, and reboot back to normal mode.

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Try loading a mouse pgm in AUTOEXEC.BAT

by Jim Phelps In reply to Windows 98 problem

Find a mouse driver program; copy it to your hard drive. Then create a C:\AUTOEXEC.BAT file; and in this file, put a command to load the mouse driver program. Then restart the computer.

If you now have a mouse in Windows, then you will know that there is nothing wrong with your mouse. If you have no mouse in Windows, then you probably have a bad mouse or bad PS/2 port on the computer. In this case, try a known good mouse to narrow it down even further.

When you have solved the problem, you will want to get rid of the AUTOEXEC.BAT file you have created, or remove the MOUSE command from it if the AUTOEXEC.BAT file was already present. Having an AUTOEXEC.BAT or a CONFIG.SYS file will slow down Windows.

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Mouse Prob

by amit_ser In reply to Try loading a mouse pgm i ...

Hi Jim,
Just do one thing check the mouse is Device manager Disable or Unistall it.Restart the Computer Now your mouse will be start Working.

Bye
Amit

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That assumes getting to device manager

by zzyp In reply to Mouse Prob

When mouse fails, hard to navigete. You may need to brush up on keyboard commands if lacking a mouse and wanting to get to device manager.
Better, hold down CTRL key while booting, go into Safe mode. Mouse will probably work. Then go to Settings|Control Panel|open System|Device manager tab|, clic on "+" beside Mouse, Then hi-light mouse, click on "Remove" button at bottom of screen then reboot. On startup should recognize mouse and install mouse driver anew.

If mouse does not show in safe mode, may be defective.

One note, a PS/2 mouse must be plugged in when the computer powers up, otherwise won't work.

-Dale-

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Mouse Prob

by amit_ser In reply to Try loading a mouse pgm i ...

Hi Jim,
Just do one thing check the mouse in Device manager Disable or Unistall it.Restart the Computer Now your mouse will be start Working.

Bye
Amit

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Does mouse work in Safe Mode?

by zzyp In reply to Windows 98 problem

It would help to know if the mouse works in Windows Safe Mode (hold down Ctrl key when booting). If so, then must be a Windows driver problem. If not, possibly a mouse hardware problem.

Also, is the mouse connected with a PS/2 plug (round slightly larger than pencil eraser in diameter) or Serial port (Trapezoid shape with rounded corners and 9 pins)?

If it is a PS/2 plug, it must be plugged in when the computer is powered up, will not work if plugged in after power turned on.

-zzyp-

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Windows 98 problem

by far_al In reply to Windows 98 problem

may be the driver for the mouse is not available in wind 98 try install the driver for the mouse.

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One last thing to try

by merideth@SMC In reply to Windows 98 problem

Last week I had the same problem with a mouse in Windows XP, but the problem wasn't in Windows. If you cannot use the mouse in Safe Mode and if a different mouse doesn't work, try checking the BIOS before suspecting a faulty PS/2 port. I was using a Dell Optiplex GX240, and had to turn the mouse port settings off in BIOS, reboot, and turn them back on again in order for the computer to recognize the mouse. I hope this helps.

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Did you rewire the code?

by dbucyk In reply to Windows 98 problem

Did you rewrite the code or just changed the users settings back.

If you didn't rewrite the code, just shutdown the computer and restart in MS-DOS mode.

Type scanreg /restore or scanreg/fix. The latter will fix the registry, but the scanreg /restore will restor the registry to an earlier date and unfortunately you'll lose users settings but it is a quick fix.

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