19 replies
by dklippert
Here's a pretty good troubleshooting list:
by girishgopi
by dmiles
See the following Knowledgebase article for windows update to shutdown problems
1)Knowledgebase article KB article Q202633
2)www.pcworld.com/downloads/file_description/0
3)http://help.unc.edu/itrc/pctech/W98Shutdown.html
by girishgopi
by ozzie21
Hey there,
I have been having the same problem. So I have troubleshoot for hours. After a while I found out that it was a ATI video driver. I removed the ATI video driver and it shut down perfectly. I then downloaded the lates Video Drive andVoila everything worked wonderful. Also, you might want to try the Supplement Shutdown if you have Win98SE. Hope this helps..
~Ozzie21~
by girishgopi
by yori
by girishgopi
by eroon
by girishgopi
Having a Windows shutdown problem is a common problem. Either your computer gets stuck displaying the shutdown message, leaves a flashing cursor in the corner of a black screen, or just continuously tells you on startup that you shutdown improperly.
It is such a thorn in Microsoft's side that it has posted a specific troubleshooting guide for this particular problem.
Here are some of the most common troubleshooting tips on the problem.
Disable Fast Shutdown (for Windows 98 users)
Windows 98 uninitializes all device drivers during shutdown. If fast shutdown is enabled in Windows 98, device drivers are not uninitialized. This results in a faster shutdown. You might have to disable fast shutdown to troubleshoot any shutdown problems.
Click Start, Programs, Accessories, System tools.
Click System Information.
Click System Configuration Utility on the Tools menu.
Click Advanced on the General tab.
Ensure that Disable Fast Shutdown is checked.
Click OK.
Click OK again.
When prompted to restart your computer, click Yes.
Corrupt exit sound file problem
A common cause for a stuck shutdown is that the sound file is corrupt. If you try this tip and shutdown works properly, then you likely had a corrupt sound file. You can restore it from your Windows disc or add a new one of your choice if you want.
Go to the Control Panel and select Sounds.
In the Events box, click Exit Windows.
In the Name box, click None.
Click OK.
Clogged Temporary File folder
Manually deleting the contents of various temporary file folders may solve the shutdown problem. Folders you might want to manually clean include TEMP, Temporary Internet Files, and MSDOWNLD.TMP.
Antivirus software
Many antivirus programs are set to scan your floppy drive on shutdown and can cause the computer to hang during shutdown. Try disabling this feature.
This answer is from "TechTV".
by girishgopi
by nicolaspt
Hi,
This is the common problem of Win98SE. It doesn't shut down sometimes. Try to download Win98 Shutdown Supplement from Microsoft Website. Please see below for the link.
or for more information
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q260067&
Hope this will help.
Goog Luck.
by girishgopi
hey u try this,
create shortcut for rundll.exe file on desktop right click on the file and goto properties click on shortcut tab in target option add the follwing line
C:\WINDOWS\RUNDLL.EXE user.exe,exitwindows
good luck !
sanjeev
by girishgopi
by sage138john
In and amongst the many problems that microsoft O/Ss have, as you've found this is the most common there are many solutions to the one problem, first; try the fast shutdown-start/run_msconfig-general/click off.
Two; tryre-installing some of your drivers your more so looking in the are of your controllers"possibly video card drivers".
these next two are the most likely and common solutions to win95/98 problems,
Three; scandisk/thorough/auto fix errors-advanced ignor cross links/delete lost fragments_start and wait then run defrag, reason for this is after awhile your hard drive getts into a state and stops, becuase it can not finished all of its tasks by saveing and placing all the data back onto the hard drive.
Four; if all else fails re-install (why) this will automatically sort out your hard drive and re-install all drivers and you don't need to format either place 98 cdrom int drive *:\ope\sysrec\pcrestore- click onthe dos icon and off you go " ctrl+ecs to close open windows during installation AGAIN IF ALL ELSE FAILS"
i hope these suggestions help it has others.
by girishgopi
by girishgopi
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