Windows 98 shutdown difficulties

I have given up on this problem for my 98 users. I just suggest that before shutting down, that they close all virus checking programs in the taskbar. This "usually" helps to close down properly but if all else fails...use that finger.

If you are using a DFI motherboard, they have bios releases for this problem.

The DFI board that I had these problems with is the Socket 7 series.

Hope this helps

Side note, did you installed the "Mapped Shut Down Patch from Microsoft?

1. Update motherboard (chipset) drivers.
2. Update video card drivers
3. Update motherboard and video card BIOSes.
4. Swap plug-in cards to different slots.
5. Check for spayware programs that may be interfeering with system operation.
(AdAware from www.lavasoftusa.com)
6. Try disabling and enableing ACPI in BIOS settings.
7. Clean up and defrag (compress) the registry.
Nortonn WinDoctor or OnTrack Fix-It do a decent job of both tasks.

Chas

Thechas is right but also go to MS web site and download all updates for that computer. Some of the updates will address computer shut down problems.

Turn off all power saving options in the control panel. This should do it.

Can you be more specific in exactly what kind of shutdown problem you are having? Does it hang or is it doing something else?

Create shortcut with command line
"rundll user.exe,exitwindows" and use it to shutdown computer. It works fine on my computer.

shutdown problems can be due to some reasons sorted below:
1) see if u have some mapped drives. this can be a cause of problem.try unmapping the drives before shutdown.
2) if ur pc logs on to some server try if without logging onto the server if ur pc shuts down properly if y then problem is with the network card of the network configuration.

3) if n to above the prob may be due to conflict in the device drivers. Try booting the pc in safe mode and shut down the pc. if it does there is some conflict with ur drivers try uninstalling one by one to see if it works. If the pc does'nt
shut down properly in safe mode also u definitely need to reinstall the OS.

try to see if it works.

I have found the biggest culprit for this is a NIC. I have solved this by using the correct drivers, which have not always been the most current ones.

See the Microsoft article "How to Troubleshoot Windows 98 Shutdown Problems"

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q202633

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