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windows 98 shutdown is strange

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by jr_it_gal

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when I shut down win98 the computer freezes at the point when I see the message Please wait while your computer shuts down. It just stays there. Do you know why? Thanks

3 replies

by matthew guy

Shutdown problems in Windows 98 Second Edition can be caused by any of the following issues:

The Fast Shutdown registry key is enabled.

There is a damaged Exit Windows sound file.

A program or terminate-and-stay-resident (TSR) program may not close correctly.

An incompatible, damaged, or conflicting device driver is loaded.

There is an incompatible Advanced Power Management (APM) or Advanced Configuration and Power Interface (ACPI) setting.

There is an incompatible BasicInput/Output System (BIOS) configuration setting.

The computer contains incorrectly configured or damaged hardware.

There is a video adapter that is not assigned an IRQ in real mode.

Most likely the fast shutdown. See this link for all the fixes.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q238096

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