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Windows cannot access the specified device

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by thunderain

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After running my AVG antispyware program on Windows XP, I am getting the message "Windows cannot access the specified device, path or file. You may not have appropriate permissions to access the item" when I click on most links. For many, I can right click on a file and get the program up that way. There is no "UNBLOCK" button when I right click on a file as I have read in many other threads. How can I fix this?

Thanks Rick.
I was advised to use System Restore. I cannot use this feature as it also gives the same error above when clicking on the link. I also put in my Windows XP CD and clicking on the link to reinstall Windows gets me nothing, not even an error message. Any other Ideas?

5 replies

by rob miners

Start Control Panel, Add & Remove Programs, Add & Remove Windows components. Check the box for IE Enhanced Security.

Include the name of the PC with the share in the "allowed sites" of the intranet security settings in internet explorer 7

by thunderain

I have found that on most programs, If i right click on the link, there is a "Run as". If i click on this, the program comes up.

This seems to work on all programs except Microsoft ones. If I try to do the same thing with Microsoft programs, I get:

"You don't have sufficient privileges to restore your system. Please contact your administrator."

It does not seem to recognize me as Administrator.

The main program that I cannot get up at all, in any way, that I use is Windows Live Messenger. I cannot even re-download it. Any way to turn this on in a back way until I get the bigger problem fixed?

by rob miners

Check out whether your task manager (Ctrl+At+Del) has been disabled, if it has try the Antivirus instructions below.
XP Pro

Click Start, Run and type in gpedit.msc and press OK.

Expand the + with the left mouse button on Administrative Templates under the User Configuration.

Expand the + with the left mouse button on System. Left click on Ctrl+Alt+Del options.

In the right hand pane select Remove Task Manager. Right click on it and select Properties. If this setting is enabled and users try to start Task Manager, a message appears explaining that a policy prevents the action. So by disabling the policy, you are enabling the Task Manager. Click on Setting, Select the Disabled radio button, Apply and press OK.

If that does'nt work try this.

From another PC download and install these programs and copy the the installed folder along with VundoFix.exe to a USB Stick.

Restart the PC in Safe Mode and turn off System Restore insert the USB Stick and run Sophos.bat when it is completed run VundoFix.exe. When the PC reboots start in Safe Mode again and run Spybot.

Download Spybot - Search & Destroy 1.5.2 and install it. Update it. http://www.safer-networking.org/en/download/index.html

Download Sophos and the latest IDE Files. Install it and extract the IDE files to the C:\SAV32CLI folder.
http://www.sophos.com/support/knowledgebase/article/13251.html

Copy and paste the below two lines into Notepad and save the file to the USB Stick as sophos.bat, it will scan and remove.

===============================
CD SAV32CLI
SAV32CLI -REMOVE -P=C:\REMOVLOG.TXT
===============================

VundoFix is a freeware removal tool for many of the known variants of Trojan.Vundo, Trojan.Conhook and other similar infections.

http://vundofix.atribune.org/

Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's finished scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.

Also download and install CCleaner to tidy up your Registry. Let it run through until there are no errors left.

http://www.ccleaner.com/download

The Sophos SAV32CLI folder can be safely deleted after it is copied to USB.

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