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Windows cannot access......

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Running windows XP with 1G memory and lots of C disk space with Admin privileges.

Get "Windows cannot access the specified device, path, of file. You man not have the qppropriate permissions to access the item."

With stuff like Word, XL etc if I try a few times it eventually opens OK. With downloads no way.

I just downloaded printer drivers off the HP site and now cannot open to install.

Any and all help appreciated.

11 replies

by robo_dev

The solution is to go into the Console and click on Virus and Spyware Control. Then click on Suspicious software alarm system, go to the exception list and allow explorer.exe or any other common files that might have been denied.

by captbilly1eye

by an anti-virus program or firewall.
OR
If you are on a network, check with your network administrator to see if you have the proper permissions set up for your profile to open or use such files.

Provide more detailed information and perhaps someone here can be of more help.

by ihor43us

Thanks for the suggestions....

I am the Admin....should have all the permissions needed(?)

The fact that I can overcome the "block" by repeatedly starting Microsoft Word or Exel or Adobe(sometimes I have to go and start from Program files) makes it seem more like a resource issue rather than a virus (checked Console - nothing - thanks).

Puzzling why repeated attempts will not work with downloads. Had same issue when I downloaded Powerpoint Viewer - finally gave up. But I must have the HP drivers.

What other data can I provide Capt'n?

by captbilly1eye

1. Right-click the file and check Properties. Make sure it is not 'Blocked' in the Attributes section.

2. Try disabling or uninstalling any firewalls and Anti-virus programs. Typically, temporarily disabling the Services (in services.msc) and rebooting should be sufficient to test rather than uninstalling.

Do the problem files all share a common file extension or if not, what file types appear to be effected?

by rob miners

Task Manager. See if you get the following error-"Task Manager has been disabled by your administrator".

by ihor43us

Thanks Capt'n.

1. Attributes OK.

2. Going to disable all anti-virus......will take some time.

This effects ONLY .exe files.

by ihor43us

Thanks Capt'n. It was the Spyware Doctor. Stopped "OnGuard" and everything was OK.

ihor

by captbilly1eye

Good to hear it was something relatively simple.

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