Question

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  • #2230725

    Windows cannot access……

    Locked

    by ihor43us ·

    Running windows XP with 1G memory and lots of C disk space with Admin privileges.

    Get “Windows cannot access the specified device, path, of file. You man not have the qppropriate permissions to access the item.”

    With stuff like Word, XL etc if I try a few times it eventually opens OK. With downloads no way.

    I just downloaded printer drivers off the HP site and now cannot open to install.

    Any and all help appreciated.

All Answers

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    • #2576049

      Clarifications

      by ihor43us ·

      In reply to Windows cannot access……

      Clarifications

    • #2576025

      Using Trend Anti-virus?

      by robo_dev ·

      In reply to Windows cannot access……

      The solution is to go into the Console and click on Virus and Spyware Control. Then click on Suspicious software alarm system, go to the exception list and allow explorer.exe or any other common files that might have been denied.

    • #2575916

      Files are being blocked…

      by captbilly1eye ·

      In reply to Windows cannot access……

      by an anti-virus program or firewall.
      OR
      If you are on a network, check with your network administrator to see if you have the proper permissions set up for your profile to open or use such files.

      Provide more detailed information and perhaps someone here can be of more help.

      • #2575155

        Windows cannot access……

        by ihor43us ·

        In reply to Files are being blocked…

        Thanks for the suggestions….

        I am the Admin….should have all the permissions needed(?)

        The fact that I can overcome the “block” by repeatedly starting Microsoft Word or Exel or Adobe(sometimes I have to go and start from Program files) makes it seem more like a resource issue rather than a virus (checked Console – nothing – thanks).

        Puzzling why repeated attempts will not work with downloads. Had same issue when I downloaded Powerpoint Viewer – finally gave up. But I must have the HP drivers.

        What other data can I provide Capt’n?

        • #2575114

          Things to try…

          by captbilly1eye ·

          In reply to Windows cannot access……

          1. Right-click the file and check Properties. Make sure it is not ‘Blocked’ in the Attributes section.

          2. Try disabling or uninstalling any firewalls and Anti-virus programs. Typically, temporarily disabling the Services (in services.msc) and rebooting should be sufficient to test rather than uninstalling.

          Do the problem files all share a common file extension or if not, what file types appear to be effected?

        • #2574633

          Windows cannot access…..

          by ihor43us ·

          In reply to Things to try…

          Thanks Capt’n.

          1. Attributes OK.

          2. Going to disable all anti-virus……will take some time.

          This effects ONLY .exe files.

        • #2575640

          Additional note…

          by captbilly1eye ·

          In reply to Things to try…

          This may not apply since the error messages are different, but I thought I’d pass it along anyway since it fixed a similar issue I had a few years ago.
          Perhaps some of the steps may pertain.
          http://support.microsoft.com/kb/837334/en-us

        • #2575519

          Windows can’t access.. THANKS got it

          by ihor43us ·

          In reply to Additional note…

          Thanks Capt’n. It was the Spyware Doctor. Stopped “OnGuard” and everything was OK.

          ihor

        • #2575413

          Glad to hear it…

          by captbilly1eye ·

          In reply to Windows can’t access.. THANKS got it

          Good to hear it was something relatively simple.

          * It is greatly appreciated if you tag all useful responses as ‘Helpful’ by opening those posts and clicking the ‘Mark Helpful’ button at the bottom. That way, people with a similar situation in the future will be able to quickly see what ultimately helped. Thanks.
          .

    • #2574894

      Try running

      by rob miners ·

      In reply to Windows cannot access……

      Task Manager. See if you get the following error-“Task Manager has been disabled by your administrator”.

      • #2574636

        Windows cannot access…..

        by ihor43us ·

        In reply to Try running

        Task manager OK.

        Thanks Blue.

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