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Windows cant load driver for DVD/CD-ROM

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by j-daddy

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How do I fisx this?? Please, help. Windows2000 cant find my Toshiba DVD/CD-ROM Driver - it says.

"Device Manager Error Code 31"
This device depends on another device that is not functioning correctly.
The Add/Remove Hardware Wizard says "Thisdevice is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

1 reply

by thechas

You need to re-install / update the IDE bus driver for your motherboard / chipset.

Some Windows updates and software installs disable the driver.

Another option is to remove the IDE controllers and IDE root hub, and allow Windows to re-installthe drivers when you re-boot.
(you may need to do this to get the IDE driver to install properly)

Chas

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