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Windows explorer malfunction

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5 replies

by joshua.dixon

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When using windows explorer and trying to open my computer it closes the window. I can open any other folder but that one. The desktop icon works fine its just when i use windows explorer.What could be the cause and solution to this problem. I have run out of ideas.

5 replies

by simgehlen

I am assuming that you mean the My Computer icon on the Desktop allows you access to My Computer, but that if you click on the same function using Windows Explorer, the window closes.

Check and determine how you invoke Windows Explorer, i.e., do you use a Desktop Shortcut, or do you click on Start, Programs, Accessories, Windows Explorer? If it turns out that you are using a Desktop Shortcut, try deleting the Shortcut and create a new one.

To delete the offending Shortcut, right click on the shortcut, and then select Delete. Verify that you are sure you want to send the Shortcut to the Recycle Bin.

To create a new [and hopefully functional] Desktop Shortcut, click on Start, Programs, Accessories. Locate the Windows Explorer feature. Right click on the Windows Explorer, then click on "Send To" and select Desktop as a Shortcut. The new shortcut will appear on your desktop.

by joshua.dixon

I have figured this problem out on my own. The cause of the problem was a piece of software that was conflicting with with the my computer icon when trying to open it while browsing to it with windows explorer.

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